Veah Vega
Turlock,CA
Work Preference
Summary
A passionate and motivated worker with demonstrated success in customer service, product presentation, and inventory management. Skilled at crafting delicious coffee drinks and developing positive customer relationships. Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Dynamic team player dedicated to providing a good customer experience. I am Proficient in handling cash, credit cards and POS transactions in a fast-paced environment, and Accustomed to working independently or as part of a team to ensure customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Latif's By Pedretti
Turlock, CA
07.2023 - 08.2024
- Operated cash registers and handled cash and card transactions
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Shift Supervisor
Starbucks
Livingston, CA
07.2022 - 09.2025
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Presented and explained drink menu, answering questions for customers.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Answered customer phone calls and appropriately addressed questions and complaints.
- Operated cash registers and handled cash and card transactions.
- Utilized cash register or POS system to receive and process payments.
CREW MEMBER
Yogurt mill
Turlock, CA
08.2021 - 05.2022
- Placed orders into POS systems and handled cash and credit transactions
- Packaged and labeled to-go and delivery orders for pickup
- Completed all store opening and closing procedures
- Organized and stored ingredients according to schematics and expiration dates
- Recommended menu items according to customer preferences and dietary restrictions
- Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary
- Monitored and ordered supplies and food items and restocked as necessary to maintain inventory
Education
HIGH SCHOOL DIPLOMA - undefined
Pitman
05.2022
Skills
- De-escalation
- Cash Register Operation
- Problem-solving
- Adaptability
- Customer Service skills
- Food Safe Practices
- POS System Operations
- Team Player
- Time Management Skills
- Team collaboration
Certification
Food handlers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved results by completing tasks with accuracy and efficiency.
- Documented and resolved high risk situations which led to positive results.
- Achieved sale goals through effectively helping team members collaborate and accomplished company goals.
- Supervised a team of up to 25 staff members.
Languages
English
Timeline
Wait Staff Member
Latif's By Pedretti
07.2023 - 08.2024
Shift Supervisor
Starbucks
07.2022 - 09.2025
CREW MEMBER
Yogurt mill
08.2021 - 05.2022
HIGH SCHOOL DIPLOMA - undefined
Pitman
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