Vearoza Carranza
Palm Springs,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Wellington Internal Medicine, enhancing patient care through meticulous medical records management and fostering trust with exceptional communication skills. Excelled in a fast-paced environment, demonstrating top-notch customer service and time management abilities. Achieved a significant improvement in appointment scheduling efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
University Orthopedics Care
09.2022 - 02.2025
- Scheduling patients and manage appointments. Calling and confirming appointments.
- Managed front desk operations, ensuring a welcoming and efficient environment for all visitors. Answering phone
- Send physical therapy orders and MRI orders.
Medical Assistant/ Medical Receptionist
Wellington Internal Medicine
09.2018 - 08.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
Medical Assistant
Pelvic Rehabilitation Medicine
06.2021 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Medical Assistant Diploma - Medical Assistant
Florida Career College
Boynton Beach, FL10.2018
High School Diploma -
Maverick High School
Palm Spings, Fl06.2015
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Team collaboration
- Scheduling
- Appointment scheduling
- Office organization
- File organization
- Filing
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- HIPAA Compliance Certification – Supremus Group LLC or Training-HIPAA.net.
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
University Orthopedics Care
09.2022 - 02.2025
Medical Assistant
Pelvic Rehabilitation Medicine
06.2021 - 12.2021
Medical Assistant/ Medical Receptionist
Wellington Internal Medicine
09.2018 - 08.2022
- Basic Life Support (BLS) Certification - American Heart Association.
- HIPAA Compliance Certification – Supremus Group LLC or Training-HIPAA.net.
Medical Assistant Diploma - Medical Assistant
Florida Career College
High School Diploma -
Maverick High School
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