Summary
Overview
Work History
Education
Skills
Timeline
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Veatrice Nicole Laranjo

Summary

Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

5
5
years of professional experience

Work History

Taco Bell Crew Member

Taco Bell
01.2019 - 05.2019
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Made and served coffee, tea and fountain drinks.
  • Organized food items on serving trays and in carry-out packages.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Served orders to customers at windows, counters and tables.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Quickly and efficiently processed payments and made accurate change.
  • Verified orders and bagged items for easy transport.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Worked with teammates and openly invited coaching from management team.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Reviewed contents on food trays to check complete order.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Barback

Moses Russes
06.2019 - 06.2019
  • Restocked ice, condiments, and snacks.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Delivered food to customers at bar and tables.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Operated POS system to collect payments from customers.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Logistics Specialist

Army
06.2019 - 12.2023
  • Created documents of load plans, cargo cleanliness inspections, and transportation processes.
  • Liaised with customers provide status updates and explain cargo shipment delays.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Implemented and maintained security protocols to safeguard cargo shipments.
  • Examined cargo and freight shipments to check goods' condition.
  • Originated and implemented operational processes and procedures, amplifying productivity.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
  • Prepared hazardous material shipments in compliance with safe handling practices.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
  • Ensured preventive maintenance checks and services (PMCS) on multiple military vehicles to reassure the vehicles are in good condition to transport items, soldiers, and convoy.
  • Used office 364 (Word, Excel, Powerpoint, and Outlook) to finish documentations that were tasked out.

Education

High School Diploma -

Judson High School
Converse, TX
05.2019

Skills

  • Validating Supplies
  • Operating Forklifts
  • Materials Handling
  • Overseeing Deliveries
  • Updating Logs
  • Inventory Restocking
  • Team Oversight
  • Workflow Optimization
  • Office Administration
  • Appointment Scheduling
  • Document Control
  • Spreadsheet Management
  • Customer Service
  • Microsoft PowerPoint
  • Spreadsheet Development
  • Cash Register Operation

Timeline

Barback

Moses Russes
06.2019 - 06.2019

Logistics Specialist

Army
06.2019 - 12.2023

Taco Bell Crew Member

Taco Bell
01.2019 - 05.2019

High School Diploma -

Judson High School

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Veatrice Nicole Laranjo