Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Vechara Ly

Berkeley,CA

Summary

Experienced in efficient and professional customer service, organization, team building, and problem solving. Work experience has built skills in departments of customer service and sales.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Francis Ford Coppola
05.2024 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Resolved customer complaints over email, call, and in person
  • Supported Sales department by promoting products and memberships to customers
  • Managed daily paperwork and filing

Seamstress Assisant

Lily Cleaners and Tailors
01.2020 - 08.2024
  • Supported team productivity by maintaining a clean and organized workspace
  • Assisted in customer service and organization of paperwork
  • Completed assisting projects in repairs and designs

Barista

Quickly
08.2020 - 09.2023
  • Maintained a clean and organized workspace for efficiency and cleanliness
  • Worked well with staff and team members
  • Guaranteed customers a pleasant experience and accommodated to their needs
  • Displayed good work ethic and customer service

Education

High School Diploma -

University of California, Berkeley
Berkeley, CA
05-2028

Skills

  • Sewing experience
  • Well trained in customer services
  • Good organization and time management
  • Team player
  • Efficient
  • Adaptive and creative
  • Friendly and outgoing

Languages

English
Native or Bilingual
khmer
Full Professional

Timeline

Customer Service Representative

Francis Ford Coppola
05.2024 - 08.2024

Barista

Quickly
08.2020 - 09.2023

Seamstress Assisant

Lily Cleaners and Tailors
01.2020 - 08.2024

High School Diploma -

University of California, Berkeley
Vechara Ly