Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ved Joshi

Ved Joshi

Tempe,AZ

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Office Manager

Hilton, Fountain Hills
12.2023 - Current
  • Oversaw daily front office operations, ensuring seamless guest experiences and satisfaction.
  • Trained and mentored front desk staff on customer service excellence and hotel procedures.
  • Managed reservation systems, optimizing occupancy & rates through effective scheduling.
  • Coordinated communication between departments to resolve guest issues promptly and effectively.

Server's Assistant, Barback

Tamashaa
01.2023 - 12.2023
  • Delivered exceptional customer service in high-volume dining environment.
  • Managed order accuracy through effective communication with kitchen staff.
  • Streamlined table turnover process, enhancing overall efficiency during peak hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Housekeeping Coordinator

Montage, Big Sky
09.2022 - 01.2023
  • Coordinated daily housekeeping operations to ensure optimal cleanliness and organization throughout facilities.
  • Trained and mentored housekeeping staff on best practices and safety protocols.
  • Implemented quality control measures to maintain high standards of cleanliness and guest satisfaction.
  • Managed inventory of cleaning supplies, ensuring availability while minimizing waste.

Food Runner, In-Room Dining, Bartender

Omni Interlocken
07.2019 - 01.2020
  • Crafted innovative cocktail recipes to enhance customer experience and satisfaction.
  • Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
  • Analyzed customer feedback to refine menu offerings and enhance overall service quality.
  • Served high customer volumes during special events, nights, and weekends.

Education

Mixology And Flair Bartending - Professional Bartending & Mixology

Bar Square School of Bartending
M.G.Road, Bengaluru, Karnataka 560025
07-2022

Bachelors In Hotel Management - Tourism And Hospitality Management

Army Institute Of Hotel Management
Kothanur, Bengaluru, Karnataka 560077
01.2021

PCM

Army Public School
Civil Lines, Bareilly, Uttar Pradesh
01.2016

Skills

  • Hospitality service expertise
  • Efficient multitasking
  • Workflow optimization
  • Operations management
  • Strong Work Ethic
  • Team management
  • Exceptional customer service

Certification

Flair Bartender

Mixology

Timeline

Front Office Manager

Hilton, Fountain Hills
12.2023 - Current

Server's Assistant, Barback

Tamashaa
01.2023 - 12.2023

Housekeeping Coordinator

Montage, Big Sky
09.2022 - 01.2023

Food Runner, In-Room Dining, Bartender

Omni Interlocken
07.2019 - 01.2020

Mixology And Flair Bartending - Professional Bartending & Mixology

Bar Square School of Bartending

Bachelors In Hotel Management - Tourism And Hospitality Management

Army Institute Of Hotel Management

PCM

Army Public School

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