Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veda Fermino

Tucson,Az

Summary

To discuss the qualifications I would bring to your organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Compliance Officer II/Investigator

Disabled Persons Protection Commission
03.2021 - Current
  • Conducting interviews and collects physical/ documentary evidence as needed
  • Following appropriate procedures for preserving evidence
  • Verifying information obtained in order to establish accuracy and authenticity of facts
  • Preparing investigation reports and making appropriate protective service recommendations
  • Conferring with oversight officers regarding Protective Service Plans as required
  • Coordinating with EOHHS agency staff, vendor staff, law enforcement officials and other state agency staff as needed in conducting investigations and in developing Protective Service Plans
  • Making referrals to other agencies and professionals when necessary
  • Performing other related duties including but not limited to maintaining records, attending meetings, preparing correspondence as required and assigned.

Protective Services Worker/Social Worker

Old Colony Elder Services
05.2019 - 04.2021
  • Investigated allegations of abuse, neglect and financial exploitation of Elders
  • Assessed risk and safety of Elders
  • Made referrals to agencies to further assist Elders with their daily care if needed
  • Interviewed Elders and collaterals to ensure safety of Elders in their home or care they were in
  • Conducted home visits to monitor Elders to remain safe in their homes.

Family Service Provider

South Bay Community Services
01.2019 - 05.2019
  • Assisted Master's Level Clinicians in implementing the therapeutic objectives of the treatment plan by the clinicians
  • Taught youth to understand, direct, interpret, manage and control feelings and emotional responses to situations
  • Improved patterns of interaction with youth and family to enhance problem-solving, limit-setting, safety planning communication, and skill-building to strengthen the family unit
  • Provided skills training and demonstrated application of such to youth and family
  • Identified and utilized community resources with youth and family.

Investigator/Social Worker

Department of Children and Families
02.2007 - 08.2018
  • Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
  • Placed children in foster or adoptive homes, institutions, or medical treatment centers
  • Maintained case history records and prepared reports
  • Referred clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provided concrete information, such as where to go and how to apply
  • Consulted with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
  • Recommended temporary foster care and advised foster or adoptive parents
  • Developed and reviewed service plans in consultation with clients, and performed follow-ups assessing the quantity and quality of services provided
  • Addressed legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements
  • Provided, found, or arranged for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing
  • Placed children in foster or adoptive homes, institutions, or medical treatment centers.

Program Manager

LifeStream
11.2003 - 11.2006
  • Responsible for managing a program for 25 developmental delayed and behavioral challenged individuals, which included 5 personal advocate staff members, a case manager and a LPN
  • Wrote and implemented Individual Service Plans to ensure individual needs are being met
  • Planned and conducted meetings regarding Individual Service Plans with parents and guardians and with the Department of Developmental Services
  • Collaborated with the agency's collaterals such as physical and occupational therapists to come up with a plan of action that meets each individual's needs
  • Consulted with the agency's psychologist to implement effective behavioral plans
  • Recruited, interviewed, and hired staff
  • Evaluated the work of staff to ensure that they appropriately met the needs of the individuals that we served and that they provided quality work ethics and that resources provided were being used effectively
  • Provided direct service and support to staff by holding weekly meetings to discuss ideas, personal input, any agency changes/program changes and address and resolve any complaints.

Psychologist Assistant

LifeStream
01.2002 - 11.2003
  • Developed and implemented individual behavioral plans, specifying type, frequency, intensity, and duration of behaviors
  • Interacted with individuals with developmental delays to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social and vocational development and adjustment
  • Used a variety of treatment methods, such as behavior modification and stress reduction
  • Observed individuals at play, in group interactions, or in other contexts to detect indications of mental deficiency, abnormal behavior, or maladjustment.

Education

Bachelor's Degree - Humanities and Social Science

University of Massachusetts
New Bedford, MA
05.2006

Associates Degree - Paralegal

Newbury College
New Bedford, MA
05.2001

Skills

  • Team worker who is able to adapt in highly dynamic and changing situations
  • Good at problem solving and communication skills
  • Proficient with the computer
  • Experience as an adoption worker for 2 1/2 years through DCF
  • Licensed Social Work Assistant (LSWA)
  • Experience as a Human Rights officer and restraint monitor
  • Experience with going over restraints and ensuring that they were warranted and implemented properly and appropriately by staff
  • Compliance Monitoring
  • Document Review
  • Auditing processes
  • Internal Audits
  • Critical Thinking
  • Investigative reporting
  • Risk Assessment
  • Data Verification
  • Investigation tactics
  • Field investigations

Certification

  • Licensed LSWA(Licensed Social Worker Associates)
  • Certified Life Coach
  • Certified Journal Therapist

Timeline

Compliance Officer II/Investigator

Disabled Persons Protection Commission
03.2021 - Current

Protective Services Worker/Social Worker

Old Colony Elder Services
05.2019 - 04.2021

Family Service Provider

South Bay Community Services
01.2019 - 05.2019

Investigator/Social Worker

Department of Children and Families
02.2007 - 08.2018

Program Manager

LifeStream
11.2003 - 11.2006

Psychologist Assistant

LifeStream
01.2002 - 11.2003

Bachelor's Degree - Humanities and Social Science

University of Massachusetts

Associates Degree - Paralegal

Newbury College

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Veda Fermino