Dedicated Deputy Sheriff offering 9 years experience in law enforcement landscape. Demonstrated success in monitoring public safety through patrol details and during community events. Resourceful worker with commitment to integrity and honesty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Deputy Sheriff
Contra Costa County Sheriff's Office
Richmond, CA
12.2015 - Current
Provided public safety assistance at community events to maintain safe and secure environments.
Observed jail and inmate activity to maintain order and safety of inmates and guards.
Supervised crowds at busy events to prevent injuries and property destruction.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Gathered information and evidence to assist in solving crimes.
Maintained structure and security during court proceedings.
Shift Supervisor
CVS Pharmacy
San Leandro, CA
12.2013 - 07.2015
Making weekly schedule for front store with given budgeted hours every week
Ensuring payroll does not exceed stores operating budget
Coming up with ways to move our metric numbers up in customer service
Making ways to maximize sales and profit for the store
Recognized by Regional VP for providing excellent customer service
Scheduling daily activities to ensure store runs on a smooth operation
Assist Pharmacy with pick-up during peak hours
Effectively communicate with front store and management team
Handle all customer relation issues within store policy
Merchandise and build end caps to build up sales and keeping backroom inventory under control
Controlling shrink within CVS loss prevention Profit Loss Program
Ensure store is within State and Federal safety compliance standards
Ensure merchandise is correctly received verifying billing and document errors
Maintain a workplace environment that is free of discrimination and harassment
Ensuring front store and backroom inventory is correct using Telxon
Making sure all employees are up to their latest training
Train, Develop and evaluate non-exempt hourly employees
Maintain store organization in a fast paced and changing environment.
Customer Service Associate
Walgreens
Alameda, CA
12.2010 - 08.2011
Providing Excellent Customer Service
Resolve customer complaints
Stock shelves and price items
Ensuring customers are able to find what they need inside the store
Handling all customer payment and credit transactions
Perform basic administrative duties as assigned
Maintain the appearance of the sales floor and work area.
Hourly Shift Manager
Boston Market
Oakland, CA
01.2007 - 01.2010
Demonstrate and promote customer satisfaction as core company value
Ensure all process and procedure are followed in absence of other management staff
Model ways to delight guests and team members to ensure great customer service
Maintain clean restaurant up to health department code
Prepping high quality food for our guests with genuine concern for guests
Maintain all employee documentations and records to federal and state agencies.
Runner
Hong Lih Food Products
Oakland, CA
01.2003 - 01.2007
Gathering orders ahead of time for guests
Working in a fast paced environment while ensuring accurate orders
Receiving orders from trucks and organizing it in stockroom
Breaking down orders and palletizing them in order / FIFO