Summary
Overview
Work History
Education
Skills
Timeline
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Veddie Moore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Office Manager

Dumpster Supply
06.2021 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed invoicing and payment processing operations.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Prepared bids and proposals to submit to clients and secure new business.

Dental Assistant/ Receptionist

Schreiner James M
10.2015 - 06.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Customer Service Representative

Moore Moving & Delivery Service
03.2011 - 10.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor Of Health Science - Health Administration

Colorado Technical University
Colorado Springs, CO
12.2009

Skills

  • Office Management
  • Customer Service
  • Compliance Monitoring
  • Inventory Control
  • Bookkeeping
  • Billing
  • Expense Reporting
  • Data Entry
  • Relationship Building
  • Credit and Collections

Timeline

Office Manager

Dumpster Supply
06.2021 - Current

Dental Assistant/ Receptionist

Schreiner James M
10.2015 - 06.2021

Customer Service Representative

Moore Moving & Delivery Service
03.2011 - 10.2015

Bachelor Of Health Science - Health Administration

Colorado Technical University

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Veddie Moore