Veronica Brown
Salisbury,NC
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Highly skilled Cash Office Service Associate with background in financial transactions, cash handling and office management. Strengths include accuracy in cash counting, exceptional organizational abilities, providing superior customer service and adeptness at using cash office software. Demonstrated success in improving efficiency of cash operations and maintaining high levels of financial security.
Overview
16
16
years of professional experience
Work History
Cash Office Customer Service Associate
Kohls Department Store
Salisbury, NC
08.2008 - Current
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Compiled daily sales reports for management review.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Troubleshot shortages and overages to support quality control efforts.
- Opened registers and prepared deposit
Lead Teacher
Brighter Beginnings Childcare Center
Salisbury , NC
09.2023 - 08.2024
- Developed and implemented strategies to improve student learning outcomes.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Organized activities to promote physical, mental and social development of each child.
- Supervised students throughout day, both in classroom and outside during breaks.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Merchandiser
Anderson Merchandisers, LLC
Kannapolis, NC
06.2018 - 09.2023
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Set up attractive window displays that encouraged customers to enter the store.
- Provided training and support for new staff members in regards to merchandising operations.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
Education
Early Childhood Education Child Care Specialist - Early Childhood Education
Rowan Cabarrus Community College
Salisbury, NC05-2024
Skills
- Point of sale systems
- Customer Support
- Customer Service
- Toilet training
- Lesson preparation
- Meal Preparation
- Child Development
- Age-Appropriate Activities
- Certified in Early Childhood Education
- Positive and cheerful
- Caring and Understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursPaid time offHealthcare benefitsPaid sick leaveWork-life balanceCareer advancement401k matchTimeline
Lead Teacher
Brighter Beginnings Childcare Center
09.2023 - 08.2024
Merchandiser
Anderson Merchandisers, LLC
06.2018 - 09.2023
Cash Office Customer Service Associate
Kohls Department Store
08.2008 - Current
Early Childhood Education Child Care Specialist - Early Childhood Education
Rowan Cabarrus Community College
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