Veejay P. Manahan

Waymo – via Transdev WRA Upskill Program

• Safely operate and evaluate autonomous vehicles in diverse traffic and environmental conditions, ensuring compliance with all safety protocols.
• Monitor multiple software and sensor systems to assess vehicle behavior and performance, reporting detailed data and feedback to engineering teams.
• Support new feature testing, mapping, and data collection to improve system reliability and operational efficiency.
• Conduct recovery operations for driverless vehicles, ensuring proper safety setup and execution during disengagements.
• Assist in training and evaluating new operators, promoting a culture of safety, professionalism, and accountability.
• Provide exceptional customer service to passengers and the public, effectively communicating about autonomous vehicle technology.

• - Supervised a team of nurse aides and caregivers, ensuring quality care and compliance with health standards.
• - Trained and mentored new staff in patient care procedures, documentation, safety protocols, and scheduling systems.
• - Developed and maintained staffing schedules, ensuring adequate coverage and team efficiency.
• - Conducted performance feedback and coached team members to improve service delivery.
• - Built trust with patients, families, and staff through strong communication and leadership.

• - Performed calibrations and verifications on advanced testing and measuring equipment.
• - Created and maintained accurate calibration records and compliance reports.
• - Identified equipment issues and implemented corrective actions.
• - Led training sessions for new technicians, teaching calibration procedures, troubleshooting methods, and lab safety practices.
• - Supported development of improved calibration processes and shared best practices across teams.

• - Supported patient care with daily activities, vital sign monitoring, and condition reporting.
• - Provided peer support to new caregivers, offering guidance on best practices for patient interaction.
• - Documented care and coordinated with healthcare professionals.

• - Assisted patients with mobility, adaptive equipment, and daily needs.
• - Monitored and documented patient conditions with accuracy.
• - Supported team collaboration by helping orient new staff to workflows and hospital procedures.

• - Delivered excellent customer service while managing guest reservations and billing.
• - Trained new front desk staff on customer service standards, system use, and communication skills.
• - Handled guest concerns with efficiency, improving guest satisfaction scores.