Summary
Overview
Work History
Education
Skills
Software
Birthday
Spouse Name
Personal Information
Disclaimer
Timeline
Generic

Veena Kumbhare

Supervisor - Business Services
Pune

Summary

11 years of experience in Area of Cash Application, Accounts Receivables, Retail Audit, Customer Accounts Management, Vendor and Material Master Data, Quality Assurance, Issue Resolution and Customer service. Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Senior Business Process Analyst

PRGX India Private Limited
7 2022 - Current
  • Oversaw the selection and implementation of software tools that streamlined workflow and improved overall operational efficiency.
  • Optimized workflow for increased productivity through thorough analysis and strategic solutions.
  • Document and communicate testing findings and results to senior level stakeholders.
  • Collaborated with cross-functional teams to develop comprehensive process improvement strategies.
  • Implemented change management techniques for smooth transitions during process overhauls.
  • Created detailed documentation of all business processes, providing clear guidelines for employees and stakeholders.
  • Mentored junior analysts in utilizing advanced analytical techniques for evaluating complex business scenarios, fostering professional development and growth.
  • Managed complex projects, ensuring timely delivery and high-quality results within budget constraints.
  • Promoted a culture of continuous improvement, fostering employee engagement in optimization efforts.
  • Designed custom reports that provided valuable insights into trends, opportunities, and challenges within the organization''s critical processes.
  • Conducted root cause analyses to identify areas of opportunity for significant process enhancements.
  • Established metrics to measure the success of implemented changes, enabling continuous refinement of business processes.
  • Evaluated potential risks and developed mitigation strategies to ensure minimal impact on operations during change implementation.
  • Trained staff members on new procedures, enhancing overall team efficiency and productivity levels.
  • Partnered with IT resources to ensure seamless integration of system updates or upgrades without disrupting ongoing operations.
  • Produced documentation outlining process improvement solutions.
  • Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
  • Assisted with new hire processing and existing training programs.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Coordinated weekly meetings for internal and external groups.
  • Initiated timely response to emails, voicemails, and written correspondence.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Supervisor - Business Services

WM Universal Solutions Private Limited
09.2015 - 07.2022
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Monitored workflow to improve employee time management and increase productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Strong time management, organization and prioritization skills with comfort in being self-directed.

Junior Auditor

PRGX India Private Limited
05.2013 - 01.2015
  • Streamlined audit processes with the implementation of advanced auditing software, reducing time spent on manual tasks.
  • Strengthened client relationships through consistent communication, maintaining professionalism and trust throughout the audit process.
  • Enhanced financial accuracy by conducting thorough audits and identifying discrepancies.
  • Increased audit efficiency through meticulous planning and execution of audit procedures.
  • Managed multiple concurrent audit engagements effectively, prioritizing tasks based on urgency and importance to ensure timely completion.
  • Participated in ongoing professional development opportunities to stay current with industry trends and advancements in auditing techniques.
  • Championed data-driven decision making within the organization through comprehensive reporting of key insights gleaned from audits conducted throughout the year.
  • Reduced risk exposure by assessing potential areas of concern during each audit engagement, ensuring proactive measures were taken to address issues promptly.
  • Contributed to successful annual audits by meeting deadlines and exceeding expectations for quality workmanship.
  • Trained junior team members on audit methodologies, fostering a culture of continuous learning and professional development.
  • Supported business growth initiatives by participating in cross-functional projects focused on improving overall company performance.
  • Generated detailed reports outlining findings and recommendations for management review, facilitating informed decisionmaking.
  • Assessed internal control risks of network through information system audits.
  • Developed audit policies, guiding administrative and technical functions.
  • Collaborated with senior auditors in the planning and execution of complex audit assignments, leveraging specialized knowledge to uncover hidden risks and opportunities for improvement.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Communicated with auditees staff to obtain necessary information for audits.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Executed audit phases and entered data into accounting software for analysis.
  • Planned and executed follow-up audits at appropriate intervals.
  • Interviewed business owners to understand needs and explain audit scope.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Trained new employees on accounting principles and company procedures.

Education

Master of Business Administration - Management

Mumbai University
Mumbai, Maharashtra
05.2013

Master of Commerce - Accounting And Finance

Nagpur University
Nagpur, Maharashtra
04.2001 -

Bachelor of Commerce - Accounting And Finance

G. S. College of Economics And Commerce
Nagpur, Maharashtra
04.2001 -

Skills

Data Analytics

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Software

SAP

ERP MAS

Citrix Strata

Mail-Trax

Pan-Mail

Microsoft Power Point

Microsoft Access

Microsoft Excel

Microsoft Word

Birthday

11/05/1988

Spouse Name

Mr. Mayur Kumbhare

Personal Information

  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I, Veena Kumbhare, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Timeline

Supervisor - Business Services

WM Universal Solutions Private Limited
09.2015 - 07.2022

Junior Auditor

PRGX India Private Limited
05.2013 - 01.2015

Master of Commerce - Accounting And Finance

Nagpur University
04.2001 -

Bachelor of Commerce - Accounting And Finance

G. S. College of Economics And Commerce
04.2001 -

Senior Business Process Analyst

PRGX India Private Limited
7 2022 - Current

Master of Business Administration - Management

Mumbai University

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