Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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VEENA RAMASAMY

Holly Springs,NC

Summary

Quality-driven Software Development Engineer commended for contributing to innovative business processes, groundbreaking technical solutions to ensure growth and success. Experienced with analyzing internal workflow process to identify areas of enhancement and provide scalable solutions by assessing the business requirements. Committed to producing high-quality, user-friendly, scalable and bug-free software. Prepared to leverage 7 years' experience with Hartford Insurance to execute complex projects within stringent timeframes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Analyst

Cognizant Technology Solutions
08.2015 - 07.2017
  • Analyzed business workflow, gathered requirements and provided specifications for different applications and identified areas of impact and improvement to enhance the customer experience
  • Worked collaboratively with stakeholders, development teams and quality assurance teams to ensure the customer needs are being met
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback
  • Interacted with customers to understand business needs and translate into requirements and project scope
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
  • Worked closely with ScrumMaster to establish Release/Sprint backlogs, resolve impediments, and provide direction on scope of work to be accomplished
  • Reviewed project requirements for Enterprise Publishing Management to meet customer expectations
  • Established and maintained key relationships with business stakeholders to promote future opportunities
  • Collaborated closely with project managers and key stakeholders to keep projects on track and meet anticipated deadlines
  • Communicated effectively with cross team managers in multiple sites to ensure issues are being managed

Mainframe Sr. Developer

Cognizant Technologies Solutions
07.2013 - 07.2015
  • Analyzed business workflow, coordinated specifications and requirements for different applications and identified areas of impact and improvement to enhance the customer experience
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals Identified opportunities for process improvements to decrease in support calls
  • Led development team that created enterprise wide publishing and their interfaces for Personal lines LOB for Hartford Insurance
  • Established and maintained key relationships with business stakeholders to promote future opportunities
  • Collaborated closely with project managers and key stakeholders to keep projects on track and meet anticipated deadlines
  • Informed project manager and clients of milestone updates and provided detailed project reports
  • Recommended and executed plans to improve development tools and processes
  • Managed many junior developers by delivering consistent coaching and constructive feedback
  • Planned and developed interfaces that simplified overall management and offered ease of use
  • Developed clear specifications for project plans using customer requirements
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns

Mainframe Developer

Cognizant Technologies Solutions
06.2010 - 07.2013
  • Developed design, coding, and implementation to diverse operational problems as part of Production support and Maintenance activities for multiple applications with technical expertise
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance
  • Organized technical specifications, application documentation and operating procedures for future reference, enhancing the overall performance
  • Identified opportunities for process improvements to avoid future problems and promote continuous improvement.
  • Collaborated with business lines to understand business requirements and participate in development for SDLC documentation
  • Monitored code and overall application to drive seamless performance
  • Developed and executed complex system test plans to support quality
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements
  • Authored code fixes and enhancements for inclusion in future code releases and patches
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use

Education

Bachelor of Engineering - Computer Science

Anna University
Chennai, Tamil Nadu, India
05.2010

Skills

  • Agile development methodologies
  • Project Management
  • Requirement Analysis and Design
  • Problem Solving Aptitude
  • Ability to multitask and handle multiple projects
  • Leadership qualities and team centric attitude
  • Excellent writing and Inter-personal skills
  • Planning and Coordination
  • Process Improvements
  • JCL
  • COBOL
  • Eztrieve
  • CICS
  • REXX

Accomplishments

  • Secured the “Star of the Quarter” award for great performance in application, team, and account level activities
  • Won the “Award of Excellence” from the Hartford Insurance Team for exceptional overall performance
  • Secured the Best Woman Coordinator Award for account level activities

Certification

  • The Professional Scrum Master level I (PSM I) Certification
  • External Insurance Certification (INS 21 : Property and Liability Insurance Principles)
  • Internal Certification(CCP) in General Insurance
  • COBOL II & MVS Brain bench Certification

Timeline

Business Analyst

Cognizant Technology Solutions
08.2015 - 07.2017

Mainframe Sr. Developer

Cognizant Technologies Solutions
07.2013 - 07.2015

Mainframe Developer

Cognizant Technologies Solutions
06.2010 - 07.2013

Bachelor of Engineering - Computer Science

Anna University

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VEENA RAMASAMY