Veena Tiwari
Pune,India
Summary
Dynamic Scrum Master with a proven track record at Virtusa, enhancing team velocity by 50% through effective coaching and Agile practices. Skilled in stakeholder facilitation and release planning, I excel in managing dependencies and driving continuous improvement initiatives, ensuring high-quality deliverables in complex environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scrum Master
Virtusa
Pune, India
01.2022 - Current
- Leading 3 Agile teams (30 members) across distributed PODs, delivering complex technical capabilities aligned with regulatory and security standards.
- Improved team velocity from 40 → 60 (~50% improvement) through coaching, backlog refinement, and data-driven delivery practices.
- Facilitated Agile ceremonies (stand-ups, planning, refinement, reviews, retrospectives) to align team efforts with business priorities.
- Owned monthly release planning and execution, coordinating across engineering, QA, product, and vendor teams for streamlined delivery.
- Managing upstream/downstream dependencies across multiple platforms to ensure seamless integration and risk mitigation.
- Partnering with product owners and stakeholders to refine backlogs, define acceptance criteria, and manage customer trials.
- Using JIRA dashboards and Agile metrics to track progress, identify risks early, and improve transparency.
- Drove continuous improvement initiatives, fostering collaboration, accountability, and an Agile mindset within teams.
- Client: Citi Bank
Senior Consultant – QA
Virtusa
Pune, India
11.2016 - 12.2021
- Developed hybrid automation framework using Java, Selenium Grid, and keyword-driven techniques to enhance testing efficiency.
- Led automation initiatives, converting manual test suites into scalable automated frameworks.
- Developed API testing framework using Java and RestTemplates.
- Collaborated with developers, product owners, and business teams to align on requirements and optimize test coverage.
- Mentored junior engineers, fostering skills development and maintaining high-quality deliverables across sprints.
- Client: Citi Bank
Software Engineer
Tech Mahindra
08.2014 - 11.2016
- Developed test cases from user stories, executing API tests with SoapUI and RESTClient to ensure functionality.
- Automated web applications with Selenium WebDriver and Java, enhancing testing processes in telecom and healthcare domains.
Education
MCA -
Rishiraj Institute of Technology
IndoreB.Sc. - Computer Science
New GDC
IndoreSkills
- Scaled Agile and Scrum
- Sprint planning and execution
- Jira and Agile reporting
- Velocity tracking and metrics
- Release planning
- Risk management and controls
- Dependency management
- Stakeholder facilitation
- Change management
- Team coaching
- Tools: Jira and Confluence
- API testing (SoapUI, Postman)
- Selenium, Java, TestNG
- Domain: Corporate banking
Certification
- Certified Scrum Master (CSM)
- ISTQB Certified
Hobbies
- Reading and Writing
- Poetry : Published in anthologies
- Yoga and Meditation ( Mindfulness workshops )
Timeline
Scrum Master
Virtusa
01.2022 - Current
Senior Consultant – QA
Virtusa
11.2016 - 12.2021
Software Engineer
Tech Mahindra
08.2014 - 11.2016
MCA -
Rishiraj Institute of Technology
B.Sc. - Computer Science
New GDC