VEENA VENKERSAMMY

Achieved 125% target quota, effectively helping with bringing on new partners for Google Cloud

• Over achieved quota target per month consistently.
• Fulfilled all assigned KPIs of 7 meetings per week, and 3 deals closed per month.
• Collaborated with a team of 6 fashion vendors in the development of ebooks and webinars for new campaigns
• Lead new email projects by analyzing and evaluating the process of Klaviyo, Salesforce, Asana, Salesloft, and Hubspot.
• Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Identified business development challenges and customer concerns for proactive resolution by doing over 50 calls a day.
• Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
• Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
• Collaborated with sales and marketing departments to support client acquisition.
• Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.

• Coordinate with multiple internal sales stakeholders and external partners to define and implement strategies for procuring key accounts.
• Serve as first point-of-contact for purposes of customer service, product education, and scheduling 4 business meetings weekly
• Responsible for enterprise accounts for B2BSignals data platform.
• Consistent in the achievement of bookings & revenue objectives.
• Exceeded sales targets and revenue goals by resolving customer issues.
• Executed strategies to develop business opportunities and increase client base by 40%.
• Set goals and led team to exceed timeline achievement.

• Helped book campaigns for Isabella Fiori, Haley Wight, Amy Bell, Megan Ellaby, Zoella Zeebo, Huda Kattan, & Kylie Jenner.
• Produced relevant product content to reach target customers.
• Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
• Built relationships with other brand ambassadors and influencers to assist in social media strategy.
• Created, curated and managed published content for feed and stories across social media channels.
• Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Took ownership of customer issues and followed problems through to resolution.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.