Veeramohan Goudappagari

Summary

With over 10 years of experience in IT and IT testing, specialized skills in software testing within the finance, mortgage, and healthcare domains. Expertise lies in utilizing strong analytical skills and maintaining a positive, can-do attitude to ensure software quality and reliability. Well-versed in software development life cycles and proficient in both manual and automated testing techniques. Commitment lies in delivering high-quality products that consistently meet user expectations and align with business requirements.

Overview

years of professional experience

Work History

FEDEX

10.2021 - Current

Leading the functional team and automation team
Involved in developing keyword driven framework
Involved in preparation of ROI on test automation
Training and mentoring team members
Test plan preparation, metrics reporting, estimation, Communication with Business users and Onsite Communication and Coordination
Involved in system, Integration, End to End Testing and Automation testing
Used TFS for tracking requirements, Test cases, Test Execution and defect reporting
Involved in executing automation scripts using Selenium on Keyword driven Framework
Worked on Provar Automation for sanity and regression scripts
Tested the GUI features and verified the functional testing of the application through Android emulator
Analyzed the business processes to develop and execute testing plans that align with project requirements efficiently
Diligently track and document incidents, performing comprehensive regression testing to ensure system integrity
Sales force Admin and configuration experience on Salesforce platform ands-on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates, and Outbound Messages to manage the Workflow Approvals
Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings
Deployed web to case and email to case as case creation channels
Created and maintained custom fields and modified Picklist values and field dependencies
Developed custom objects, reports, and configured analytic snapshots for sales performance and lead generation statistics
Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization
Imported and updated campaign data, Modified Lead Assignment Rules
Responsible for creating Queues, Workflows rules, and tasks to share and automate work to the users in the Queue
Managed security controls by modifying sharing settings, field accessibility, password policies, session settings, and network access
Modified Apex Class, Apex Test Methods, Triggers, and Visualforce Pages
Worked closely with prospects/clients to identify technical requirements and technical infrastructure for CRM-based enterprise solutions
Worked closely with the sales team and performed a detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com

First Tennessee Bank

10.2018 - 09.2021

Leading the functional team, automation team
Test plan preparation, metrics reporting, estimation, Communication with Business users and Onsite Communication and Coordination
Involved in system, Integration, End to End Testing and Automation testing
Provided training to the internal users and helped them in getting used to the application, generated reports, and saved them for further access
Interacted with various business team members to gather and document the requirements
Prepared technical documents and implemented the requirements on the Salesforce.com platform
Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Cases, Opportunities, and Campaigns
Designed, implemented, and deployed custom objects, custom fields, page layouts, custom tabs, and components, to suit the needs of the application
Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
Rolled out Salesforce Chatter to all users to improve and accelerate company-wide communication
Involved in creating and customizing email templates and configuring them to the email alert within the workflow rule for a standard/custom object
Set up Assignment rules, Web-to-Lead, and Auto-Response rules
Configured validation rules based on business requirements
Created custom reports using Tabular, Summary, and Matrix reports
Designed and modified Approval Processes and created Approval steps that used email alerts and field updates
Applied workflow processes, workflow actions, and time-dependent workflow actions
Extensively used tools such as Informatica for data integration
Used Apex Data Loader for bulk import and export of data
Configured and integrated Salesforce for Outlook
Customized Apex Triggers, Apex Classes, Apex Test Methods, and Visualforce Pages
Conducted internal training sessions for business users on Salesforce technology functionalities, especially with respect to reports and dashboards
Used TFS for tracking requirements, Test cases, Test Execution and defect reporting
Involved in developing and executing automation scripts using Selenium on Hybrid Framework

Wells Fargo

09.2015 - 09.2018

Prepared test plans, gathered requirements, developed test estimations, and managed metrics reporting
Led regular onsite communication and coordination with stakeholders to ensure alignment and progress
Analyzed Business Requirements Documents (BRD) and designed comprehensive test cases
Reviewed regression test cases to identify candidates for automation and prepared corresponding automation estimations
Actively participated in system walkthroughs and inspection meetings to comprehend business rules and system operation flows
Collaborated closely with users and developers to ensure that application development met user expectations
Wrote SQL queries to extract data from various database tables for testing purposes
Validated test results by crosschecking data in the backend using SQL Server 2008
Created and set up data for the test database through SQL scripts and procedures
Engaged in system, integration, end-to-end, and localization testing
Validated and tested SSRS reports for accuracy and functionality
Utilized HP ALM11 and Quality Center (QC) for tracking requirements, managing test cases, executing tests, and defect reporting
Executed automation regression scripts using QTP 10 based on a Keyword Driven Framework
Provided domain-specific training to technology and testing teams for improved functional understanding of the application
Facilitated knowledge transfer to business users to enhance overall project execution
Monitored project milestones, managed deliverables, and ensured timely delivery of testing artifacts and reports

Cognizant

08.2014 - 08.2015

Running the regression suite, analyzing the results and defect reporting
Prepared estimates for execution
Involved in writing the test approaches and test plans for system testing, Identify the test cases to be automated
Involved in database testing, share point testing
Fine-tuning the scripts in regression suite to reduce test run time
Mentoring and coaching the team whenever necessary
Daily interacting with the clients in defect triage calls
Involved in defect review, reporting and Tracking using share point server

Skills

Win 9x
Win 2000
Win XP
UNIX
Automation Testing
Selenium
Provar
Manual testing

Data Base Testing
QTP
Unix
ALM
Defect Management Portal
JIRA
CQ
TM4j

Timeline