VERONICA BUTTS
Clermont ,FL
Summary
Compassionate Nurse experienced in coordination of care. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
10
10
years of professional experience
Work History
Case Manager II
Encompass Health Rehabilitation Hospital
03.2023 - Current
- Oversee the effective coordination of services including referrals to continuing care providers, home health, ordering of
- DME, to ensure safe discharge to community
- Facilitates the communication between treatment team, patient and caregivers to support informed decision making, identification of barriers and to work to decrease or eliminate barriers
- Apply knowledge of regulatory standards, patient outcomes and financial goals to promote effective utilization of hospital days and services
- Ensure accuracy of discharge and payor related documentation including payor requirements and recertification needs.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
RN Case Manager
AdventHealth Hospice Care
01.2021 - Current
- Provide direct nursing care and comprehensive assessment to hospice patients in various care settings
- Effectively manage plan of care, serving as coordinator for interdisciplinary team for assigned case load
- Communicate patient needs to physician to manage symptomatic condition changes and medication needs
- Manage and order resources including medication, supplies and durable medical equipment per patient needs
- Educate and provide support to family caregivers on end stage disease processes, safety and symptom management
- Compete all required charting and relevant documentation in electronic medical record database
- Timely, effective communication with hospice team, patient caregivers and facilities staff.
Nurse Care Manager I
Centene Corporation
04.2020 - 01.2021
- Assessment of Medicaid- managed care population's health status and resource utilization
- Recognize and incorporate identified HEDIS measures to eliminate gaps in member's care
- Facilitate member access to medical and behavioral community-based services
- Develop Individualized care plan to promote desired health outcomes
- Identify and report risk management and quality concerns to promote high-quality, cost-effective care outcomes
- Provide telephonic health education to members and caregivers to meet the full psychosocial needs of the member
- Participate in weekly integrated care team meetings to coordinate services with providers.
Staff Nurse
AMITA Mercy Medical Center
09.2013 - 04.2020
- Establish nursing treatment plan incorporating nursing assessment data, medical and psychiatric histories
- Contribute to the multidisciplinary team by identifying problems unique to the individual patient to develop,implement and evaluate care plans
- Provide direct quality care through therapeutic interventions and crisis management for patient specific medical andbehavioral health needs
- Educate patients and family members on safety, diagnosis, medications and discharge instructions
- Evaluate patient response to interventions effectiveness and progress towards treatment goals
- Maintain safe and therapeutic milieu through communication and interventions to reduce falls in high-risk population
- Served on Nurse Practice council to advocate for behavioral health program needs
- Served as preceptor for role transition students to facilitate student meets clinical objectives by supervising clinicalhospital experience and evaluating student performance.
Education
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Edwardsville, ILAssociate of Applied Science - Nursing
Waubonsee Community College
Sugar Grove, ILBachelor of Arts - Journalism
Northern Illinois University
DeKalb, ILSkills
- Resource Utilization
- Medicare Regulation
- Patient Care Planning
- Comprehensive Nursing Assessments
- Chronic Disease Management
- Discharge Planning
- EMR navigation and documentation
- Patient and family education
License
Florida Registered Nurse RN9485715
Timeline
Case Manager II
Encompass Health Rehabilitation Hospital
03.2023 - Current
RN Case Manager
AdventHealth Hospice Care
01.2021 - Current
Nurse Care Manager I
Centene Corporation
04.2020 - 01.2021
Staff Nurse
AMITA Mercy Medical Center
09.2013 - 04.2020
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Associate of Applied Science - Nursing
Waubonsee Community College
Bachelor of Arts - Journalism
Northern Illinois University
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