Vej A Henry
140-20 Sutter Ave Jamaica ,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bringing valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. I am reliable and adaptable with excellent communication and problem-solving skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Store Coordinator
Seminole Feed
11.2023 - 10.2025
- Coordinated inventory management processes to optimize stock levels and ensure product availability.
- Implemented training programs for new staff, enhancing team productivity and operational efficiency.
- Monitored sales trends and provided insights to enhance merchandising strategies and increase customer engagement.
- Collaborated with suppliers to negotiate favorable terms, ensuring cost-effective merchandise.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in inventory management by conducting regular audits, maintaining accurate records, and ensuring adequate stock levels.
- Collaborated with store management to develop effective sales strategies and achieve revenue goals.
- Maximized profits with strategic pricing adjustments based on market trends and competitor analysis.
- Elevated overall store appearance standards through periodic assessment of fixture placement, signage accuracy, and visual presentation.
- Facilitated smooth daily operations through effective communication between team members and leadership.
- Contributed to positive customer experiences by maintaining a clean, organized, and well-stocked shopping environment.
- Supported team members in resolving conflicts, fostering a positive work atmosphere conducive to employee success.
- Managed cash registers accurately, ensuring prompt transactions and proper handling of customer payments.
- Rotated merchandise and displays to feature new products and promotions.
- Volunteered for extra shifts during holidays and other busy periods to staff shortages.
- Researched issues to obtain appropriate answers to customer inquiries.
Floor Salesperson
Lowe's Home Improvement Center
10.2022 - 10.2023
- Enhanced customer satisfaction through knowledgeable product recommendations and personalized service.
- Trained new sales associates on product knowledge, customer engagement, and store procedures.
- Implemented effective merchandising strategies to maximize product visibility and drive sales.
- Cultivated strong relationships with customers, resulting in repeat business and referrals.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Package Handler
Fedex Ground Ocala
04.2022 - 10.2022
- Operated package scanning equipment to ensure accurate tracking and sorting of shipments.
- Collaborated with team members to optimize workflow efficiency during peak operational hours.
- Maintained cleanliness and safety standards within the warehouse environment.
- Implemented process improvements that reduced package handling time and increased throughput.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Field Operator Supervisor
Bargold Storage System
06.2003 - 04.2022
- Operated and monitored equipment to ensure optimal functionality and safety standards.
- Conducted routine inspections and maintenance on machinery to prevent operational disruptions.
- Collaborated with team members to streamline workflows, enhancing overall efficiency in storage operations.
- Trained new staff on safety protocols and operational procedures within Bargold standards
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Exceeded client expectations with exceptional customer service skills, addressing concerns promptly and professionally.
- Complied in full with company and customer health, safety and environmental practices for maximum protection.
- Supported other crew members by carrying supplies, tools and equipment to job locations.
- Made sure updated policies and procedures were implemented throughout all trained staff members in Bargold
- Maintained safety standards, conducting regular inspections of job sites to ensure compliance with regulations.
- Achieved timely project completion with effective communication and collaboration among team members.
- Maintained company equipment assets with regular maintenance, cleaning and repairs.
- Developed strong professional relationships with clients, coworkers, and supervisors alike, fostering a positive work environment conducive to achieving shared objectives.
- Consistently met project deadlines by efficiently coordinating tasks and resources among team members.
Education
Primary School -
Wilton Park School
GuyanaSkills
- Field maintenance
- Work order completion
- Maintenance and repair skills
- Teamwork and collaboration
- Routine maintenance
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Forklift certified
- Construction
- Operation of power tools
- Flooring and Plumbing
- Masonry
Certification
OSHA 10 HR
OSHA 30 HR
Forklift Certification
Valid Driver License
Timeline
Store Coordinator
Seminole Feed
11.2023 - 10.2025
Floor Salesperson
Lowe's Home Improvement Center
10.2022 - 10.2023
Package Handler
Fedex Ground Ocala
04.2022 - 10.2022
Field Operator Supervisor
Bargold Storage System
06.2003 - 04.2022
Primary School -
Wilton Park School
AWARDS
Silver Award
Employee of the Month