VEKITA MEWBORN
New Bern,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
14
14
years of professional experience
Work History
Seasonal Helper
UPS
- Delivered packages to the appropriate address
- Ensured safe delivery of sensitive materials
- Complied with all state and local laws to ensure compliance.
- Followed supervisor instructions to complete tasks on time.
- Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
Assistant Manager
Zales "The Diamond Store"
04.2022 - Current
- Assumed the duties and responsibilities of the Store Manager
- Top 10 sales and warranty consultant in the district (Nc,Sc,Va)
- Maintained diamond and gem stones proficiency in multiple specialties through regular training sessions and accomplished 2 certifications.
- Continually updated personal training knowledge through ongoing professional development courses, workshops, conferences, and certifications.
- Exert maximum effort to achieve store sales/projects
- Investigate and handle customer complaints
- Ability to achieve outstanding plans and sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Head Server (trainer)
Waffle House
01.2018 - 10.2021
- Assisted and trained new staff members
- Creating fast relationships with great customer service
- Effective communications with other staff and customers.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Better Connections Inc
02.2015 - 02.2020
- Assisted with planning clients' plan of care
- Complete clients' plan of care
- Provided families with security and support.
CNA
HOWELL'S CHILD CARE HOME
05.2014 - 02.2015
- Assisted with planning clients' plan of care
- Completed clients' plan of care
- Provided families with security and support.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
SANDERSON'S FARM
09.2013 - 05.2014
- Evaluated and sorted through products to assure quality
- Packed and packaged products for shipping
- Ensured that all quality and safety guidelines were followed.
Head Server (trainer)
TEXAS STEAKHOUSE
12.2010 - 08.2011
- Assessed and trained staff members to be effective waiters
- Ensured customer satisfaction by creating quick relationships with a good attitude
- Effectively communicated with customers and cooks to maintain quality service.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
Education
BUSINESS ADMINISTRATION -
CRAVEN COMMUNITY COLLEGE
Skills
- Active Learning
- Attention to Detail
- Following Directions
- Excellent Communication
- Customer Service
- Flexible Schedule
- Punctual and Reliable
- Adaptability and Dependability
- Relationship Building
- Decision-Making
- Assertiveness
- Multitasking
- Problem-Solving
- Time Management
- Active Listening
Timeline
Assistant Manager
Zales "The Diamond Store"
04.2022 - Current
Head Server (trainer)
Waffle House
01.2018 - 10.2021
Better Connections Inc
02.2015 - 02.2020
CNA
HOWELL'S CHILD CARE HOME
05.2014 - 02.2015
SANDERSON'S FARM
09.2013 - 05.2014
Head Server (trainer)
TEXAS STEAKHOUSE
12.2010 - 08.2011
Seasonal Helper
UPS
BUSINESS ADMINISTRATION -
CRAVEN COMMUNITY COLLEGE
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