Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Midas Velace

Miami

Summary

Experienced Small Business Account Executive with demonstrated background in sales and account management. Background includes developing growth strategies, fostering relationships, and increasing profitability for small businesses. Strengths entail knowledge of market trends, strategic planning, and customer relations. Successful track record in driving business growth.

Overview

14
14
years of professional experience

Work History

Senior Small Business Account Executive

Comcast
Pembroke Pines
03.2024 - Current
  • Conducted market research to identify potential new customers and industry contacts.
  • Developed comprehensive sales strategies to expand customer base and drive revenue growth.
  • Established relationships with key decision makers in target organizations for business development.
  • Attended trade shows and conferences to generate leads and prospects.
  • Negotiated contracts, pricing, and payment terms with clients to secure favorable agreements.
  • Provided ongoing support throughout account life cycles, ensuring high customer satisfaction.
  • Tracked competitor activities and pricing strategies to maintain market competitiveness.
  • Managed sales funnel effectively, forecasting requirements across multiple industry accounts.

Inbound Sales Representative (Team Ambassador)

Comcast (Xfinity)
Miami
01.2023 - 03.2024
  • Identified customer needs and recommended products accordingly.
  • Provided accurate information regarding product features, pricing and availability.
  • Assisted customers with placing orders over the phone or online.
  • Built strong relationships with customers through excellent service delivery.
  • Collaborated with marketing team to create promotional campaigns for customers.
  • Monitored competitor activities to stay ahead of competition in the market.
  • Processed payments, refunds and exchanges quickly and efficiently.
  • Responded to customer inquiries via phone, email and chat.
  • Developed creative strategies for upselling and cross-selling products and services.
  • Participated in regular training sessions on sales techniques and best practices.
  • Contributed ideas for improving customer service processes and procedures.

Sales and Marketing Manager

Mazda Of North Miami
Miami
01.2016 - 01.2023
  • Created and distributed promotional materials to increase brand awareness.
  • Negotiated deals with vendors and suppliers for procuring necessary resources at competitive prices.
  • Provided regular updates on progress of activities related to sales and marketing operations to senior management.
  • Developed partnerships with external organizations for joint promotions or collaborations.
  • Coordinated with marketing team to create effective campaigns for products or services.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Analyzed competitor activities in the market and identified opportunities for growth.
  • Ensured compliance with company policies while carrying out day-to-day activities.
  • Assisted in developing content for social media platforms such as Facebook or Twitter for increasing brand visibility.
  • Maintained relationships with existing clients by ensuring their needs are met on time.
  • Identified areas of improvement in the sales process and developed action plans accordingly.
  • Implemented effective pricing strategies according to industry trends and customer segmentation criteria.
  • Developed and implemented effective sales strategies to increase market share.

Lead Sales Associate

Classic Ford Of Columbia
Columbia
03.2011 - 10.2015
  • Generated leads through cold calling prospective clients or attending networking events.
  • Collaborated with other departments within the organization to ensure efficient workflow processes.
  • Supervised a team of sales associates on daily tasks and operations.
  • Assisted with the training of new sales associates.
  • Analyzed monthly sales reports to identify trends in customer buying habits.
  • Greeted customers and provided product information.
  • Provided customer service to ensure satisfaction.
  • Conducted weekly one-on-one meetings with sales associates to review performance goals.
  • Provided excellent customer service by addressing customer inquiries in a timely manner.
  • Participated in regular staff meetings to discuss ideas for promotions or special events.
  • Developed and implemented strategies to increase customer loyalty and satisfaction.
  • Recommended products based on customer needs and preferences.

Education

MBA - Marketing

Colorado Technical University
Colorado Springs, CO
03-2023

Bachelor of Science - Accounting And Finance

Colorado Technical University
Colorado Springs, CO
06-2022

Skills

  • Market research and analysis
  • Sales strategy development
  • Contract negotiation skills
  • Customer relationship management
  • Sales forecasting techniques
  • Lead generation strategies

Accomplishments

  • Received numerous awards meeting budget and quota (Comcast)
  • Been named Team Ambassador after two weeks on Sales floor with Xfinity, held the #1 Inbound rep for 2 months, top 5 rep for 3 months propelling my team to #1 status, received numerous recognitions from managers and supervisors and was named their hall of fame emplyee.

Timeline

Senior Small Business Account Executive

Comcast
03.2024 - Current

Inbound Sales Representative (Team Ambassador)

Comcast (Xfinity)
01.2023 - 03.2024

Sales and Marketing Manager

Mazda Of North Miami
01.2016 - 01.2023

Lead Sales Associate

Classic Ford Of Columbia
03.2011 - 10.2015

MBA - Marketing

Colorado Technical University

Bachelor of Science - Accounting And Finance

Colorado Technical University

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