Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Velanda Nord

sarasota,FL

Summary

Dynamic Store Manager at Strohkirch with a proven track record in team leadership and customer service. Successfully increased sales by 20% through strategic merchandising and promotional events. Skilled in training and mentoring staff, while maintaining optimal store operations and fostering a positive shopping experience.

Overview

4
4
years of professional experience

Work History

Store Manager

Strohkirch
04.2022 - Current
  • Oversaw daily store operations, ensuring optimal inventory levels and product displays.
  • Trained and mentored staff on customer service best practices and sales techniques.
  • Implemented efficient scheduling to maximize team productivity during peak hours.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Trained and developed staff.
  • Coordinated promotional events that increased sales by 20% during peak periods

Care Giver " HHA"

Home Helpers
05.2024 - 09.2025
  • Provided personalized care to clients, enhancing daily living activities and overall well-being.
  • Assisted with medication management, ensuring compliance with prescribed health regimens.
  • Coordinated transportation for medical appointments, promoting timely access to healthcare services.
  • Trained new staff on best practices in patient care and safety protocols.
  • Developed individualized care plans in collaboration with healthcare professionals and family members.
  • Fostered strong relationships with clients, improving trust and communication in caregiving process.
  • Monitored client health metrics, documenting changes for ongoing care assessments.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.

Griller

Dutchman Restorant
01.2024 - 05.2024
  • Grilled diverse menu items to ensure consistent quality and flavor.
  • Maintained cleanliness and organization of grilling station to meet health standards.
  • Collaborated with kitchen staff to coordinate meal preparation and timing effectively.
  • Monitored cooking temperatures and times to achieve optimal results for various dishes.

Education

Global Studies

College Notre Dame De Lourdes
Haiti

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Store merchandising
  • Cash management
  • Shift scheduling

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Care Giver " HHA"

Home Helpers
05.2024 - 09.2025

Griller

Dutchman Restorant
01.2024 - 05.2024

Store Manager

Strohkirch
04.2022 - Current

Global Studies

College Notre Dame De Lourdes
Velanda Nord