Veldon Lee

To secure a full-time position as an IT Support Technician or System Administrator where I can apply my 20+ years of technical experience, problem-solving skills, and dedication to supporting end-users and maintaining IT infrastructure in a dynamic, growth-oriented environment.

Experienced IT Professional with over 20 years of success in technical support, system and network administration, cybersecurity, and customer service. Proven ability to troubleshoot complex issues, manage infrastructure, and support end-users across diverse environments. Skilled in maintaining optimal system performance, enhancing IT security, and supporting web hosting operations. Known for reliability, attention to detail, and a strong commitment to user satisfaction.

A+ CompTIA Credential ID: C9DDTT2992

• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 5 to 10 staff members.
• Documented and resolved issues which led to reduced troubleshooting time.
• Collaborated with team members in the development of various projects.

• Volunteer, The Church of Jesus Christ of Latter-day Saints, Oct 1987 - Sep 1989

Willing relocate anywhere and willing to negotiate on a relocation package.