VELERIE CHEPTOO
Nairobi
Summary
Motivated and results-driven professional with diverse experience in business development, sales, procurement, data entry and research. Proven expertise in proposal preparation, procurement compliance, data collection, and achieving sales targets. Skilled in client relationship management, effective communication, critical thinking, and content writing. Committed to driving growth, enhancing customer satisfaction, and taking on new challenges to achieve organizational success.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
2
2
Languages
Work History
Enumerator – Street Families Census
Kenya National Bureau of Statistics (KNBS) & Street Families Rehabilitation Trust Fund (SFRTF)
07.2025
- Conducted on-site enumeration of street-connected populations in urban centers, informal settlements, and public spaces, demonstrating cultural sensitivity and professionalism.
- Built rapport and explained the census purpose to respondents, obtaining informed verbal consent prior to interviews.
- Administered structured questionnaires using CSPro (Census and Survey Processing System) on digital devices to enhance data accuracy and efficiency.
- Collected and recorded high-quality demographic and socio-economic data, ensuring completeness and adherence to KNBS data standards.
- Maintained strict confidentiality and data security in accordance with national ethical guidelines.
- Attended daily debriefings, implemented supervisor feedback, and submitted data promptly via mobile transmission or field upload.
- Collaborated with KNBS officials, SFRTF staff, and local government representatives to support seamless data collection efforts.
- Conducted follow-up visits for incomplete or missed interviews to ensure full coverage of the assigned enumeration area.
- Complied with fieldwork safety protocols and demonstrated resilience and adaptability in challenging environments.
Research Assistant
KENYA NATIONAL BUREAU OF STATISTICS
09.2024
- Increased Respondent Compliance: Utilized effective engagement strategies, leading to a 20% improvement in school census participation.
- Ensured 100% Error-Free Data Collection: Conducted thorough verification and accurate data entry, ensuring high-quality insights for decision-making.
- Maintained Data Integrity and Accuracy: Carefully reviewed and validated completed interviews, minimizing errors and ensuring consistency in school records.
- Conducted Call-Backs to Reach Unavailable Respondents: Proactively followed up with school administrators and teachers to complete missing data, ensuring a comprehensive dataset.
- Delivered Timely Reports and Debriefings: Submitted daily progress updates and participated in debriefing sessions, ensuring a smooth and well-coordinated census exercise.
- Addressed Respondent Concerns: Explained the importance and confidentiality of the school census, building trust and cooperation among participants.
- Adhered to KNBS Data Collection Protocols: Ensured strict compliance with data collection guidelines, maintaining confidentiality and professionalism.
- Collaborated with Census Team Members: Worked closely with supervisors and fellow research assistants to streamline field operations and optimize data collection efficiency.
Freelance Writer
PAHL Writers
02.2025 - Current
- Write high-quality, original content tailored to client needs across diverse niches, including lifestyle, health, business, and technology.
- Conduct thorough research to produce well-informed, engaging, and factually accurate articles, blog posts, and website copy.
- Follow detailed client briefs and adhere to specified tone, style, and formatting guidelines.
- Edit and proofread content meticulously to ensure clarity, coherence, and grammatical accuracy.
- Deliver assignments within tight deadlines while upholding high standards of quality and originality.
- Maintain regular communication with project managers and clients to clarify expectations, incorporate feedback, and ensure satisfaction.
- Manage multiple writing tasks simultaneously, demonstrating strong time management and organizational skills.
Data Entry Clerk
KENYA NATIONAL BUREAU OF STATISTICS
01.2025 - 02.2025
- Utilized CSPro software to accurately enter and verify school census data, ensuring precision in national educational statistics.
- Processed large volumes of data efficiently, contributing to the timely completion of the National Schools Census Exercise.
- Maintained strict data confidentiality and integrity by adhering to KNBS protocols and ethical standards in handling sensitive educational information.
- Conducted rigorous quality checks on school enrollment, infrastructure, and staffing data, identifying and correcting inconsistencies to enhance data reliability.
- Collaborated effectively with supervisors and census teams to maintain a seamless workflow and meet project deadlines.
- Troubleshot technical and software-related issues within CSPro, ensuring uninterrupted data entry and validation processes.
- Generated comprehensive data summaries and reports, supporting KNBS officials in evidence-based decision-making.
- Provided critical feedback on data inconsistencies and recommended corrective measures to improve the overall accuracy of educational statistics.
Studypool Tutor
STUDYPOOL
09.2024 - 01.2025
- Delivered personalized academic support by explaining complex concepts to students in an engaging and clear manner.
- Created high-quality, well-researched solutions, contributing to a 95% student satisfaction rate.
- Managed multiple assignments while meeting tight deadlines and maintaining quality standards.
- Fostered positive relationships with students and clients through professional communication.
- Utilized feedback to refine tutoring techniques and improve service delivery.
Researcher, Consultant, and Writer
ESSAYANSWER
08.2024 - 09.2024
- Conducted in-depth research and developed high-quality content based on client specifications.
- Produced essays and reports while meeting strict deadlines, earning commendations for exceptional quality.
- Simplified complex topics into easily digestible content for various audiences.
- Edited and proofread materials to ensure consistency and alignment with client requirements.
- Collaborated with clients to ensure their needs were met, fostering positive relationships.
Research Assistant
KENYA NATIONAL BUREAU OF STATISTICS
05.2024 - 07.2024
- Boosted Respondent Compliance: Applied effective engagement strategies to increase respondent participation, leading to a 20% improvement in compliance and smoother data collection.
- Achieved Accurate Data Collection: Ensured that all school census data was collected, recorded without errors, and aligned with KNBS quality standards, enhancing data reliability.
- Ensured Data Accuracy: Conducted thorough verification of collected data, ensuring school enrollment, staffing, and infrastructure details were accurately captured and analyzed.
- Completed Data Collection: Followed up with previously unavailable school officials and conducted callbacks, ensuring 100% data completion with no missing responses.
- Met Deadlines for Reporting: Delivered daily reports and debriefs to supervisors, ensuring timely updates on data collection progress and keeping the census exercise on track.
- Addressed Respondent Concerns: Answered inquiries from school administrators and teachers, clarifying survey objectives and improving data accuracy and trust in the census process.
- Ensured Compliance with KNBS Guidelines: Adhered to strict ethical and data privacy protocols, ensuring all confidential school information was securely handled and protected.
- Supported Team Collaboration and Training: Worked closely with census teams, sharing insights and providing field-based feedback to refine data collection processes and enhance overall efficiency.
Researcher, Consultant, and Writer
ESSAYANSWER
02.2023 - 05.2024
- Conducted thorough research to create well-structured academic papers and reports.
- Delivered work ahead of deadlines, maintaining a strong client retention rate.
- Simplified complex topics to enhance reader comprehension.
- Reviewed and refined drafts for clarity, grammar, and formatting accuracy.
- Maintained open communication with clients to ensure satisfaction.
Business Development Intern
CHEROR LAGAT AND ASSOCIATES
11.2022 - 02.2023
- Identified and Sourced Tenders: Researched and analyzed relevant tenders for audit, tax consultancy, and accounting services, increasing the firm's participation in high-value opportunities.
- Developed Winning Proposals: Prepared detailed proposals and tender documents, ensuring compliance with client requirements and government procurement regulations.
- Facilitated Seamless Communication: Acted as a liaison between auditors, accountants, and procurement teams, streamlining tender preparation and submission processes.
- Generated and Nurtured Leads: Leveraged networking events, cold calling, and social media marketing to identify and secure three major clients, contributing to business growth.
- Maintained Accurate Tender Records: Organized and updated tender documentation and tracking systems, ensuring easy access and reference for future bids.
- Conducted Market Research: Analyzed industry trends, competitor strategies, and pricing structures to enhance the firm's competitive edge in bidding processes.
- Strengthened Client Relationships: Provided timely responses to client inquiries, ensuring high levels of customer satisfaction and retention.
- Supported Administrative Tasks: Assisted in contract management, procurement processes, and office coordination, contributing to overall business efficiency.
Salesperson
PREPHY BEAUTY AND COSMETICS
12.2019 - 11.2022
- Increased Sales Revenue by 25%: Utilized effective product marketing and persuasive selling techniques to drive sales growth.
- Enhanced Customer Retention by 30%: Addressed and resolved customer complaints promptly and professionally, fostering loyalty and repeat business.
- Conducted Regular Inventory Checks: Ensured optimal stock levels, preventing shortages and minimizing overstocking issues.
- Analyzed Market Trends and Adjusted Sales Strategies: Monitored consumer preferences and competitor activities, adapting sales techniques to maintain a competitive edge.
- Developed Long-Term Customer Relationships: Built trust and rapport with clients, encouraging brand loyalty and increasing customer referrals.
- Promoted New and Featured Products: Educated customers on the benefits of new arrivals, leading to higher product adoption rates.
- Assisted in Store Operations and Merchandising: Organized and optimized product displays, ensuring an appealing shopping experience.
- Provided Personalized Customer Service: Offered tailored recommendations based on individual customer needs, improving overall shopping satisfaction.
Supply Chain Attaché
COUNTY GOVERNMENT OF KERICHO, Department of Agriculture, Livestock, & Fisheries
03.2018 - 06.2018
- Maintained Accurate Transaction Records: Ensured proper documentation and organization of procurement transactions, enhancing operational efficiency by 15%.
- Facilitated Supplier Sourcing and Procurement: Prepared Requests for Quotations (RFQs) and actively identified and engaged suppliers, ensuring timely procurement of essential goods and services.
- Assisted in Tender Advertisement and Evaluation: Supported tender publication, bid evaluation, and contract award processes, leading to successful contract execution.
- Ensured Supplier Compliance: Verified supplier documentation and regulatory compliance, maintaining adherence to procurement laws and ethical sourcing practices.
- Monitored and Managed Inventory Levels: Conducted regular stock assessments to prevent shortages, ensuring smooth departmental operations.
- Coordinated Procurement Documentation: Organized purchase orders, supplier contracts, and delivery records, improving data accessibility and audit readiness.
- Enhanced Communication with Vendors: Maintained open communication channels with suppliers, negotiating favorable terms and resolving procurement-related concerns.
- Provided Administrative and Logistical Support: Assisted in coordinating deliveries, tracking orders, and reconciling procurement reports, contributing to efficient supply chain operations.
Education
BACHELOR IN BUSINESS MANAGEMENT - PROCUREMENT
Moi University
KENYA CERTIFICATE OF SECONDARY EDUCATION - SECONDARY SCHOOL EDUCATION
Moi Tea Girls Secondary School
KENYA CERTIFICATE OF PRIMARY EDUCATION - PRIMARY SCHOOL EDUCATION
Chumo Educational Centre
Skills
Procurement compliance and tender management
Academic research and writing
Data collection and analysis
Content writing and editing
Computer literacy and inventory tracking
Critical Thinking and problem-solving
Customer Service and Relationship Management
Time management and adaptability
Administrative tasks and attention to detail
Effective communication and marketing
Data entry
Timeline
Enumerator – Street Families Census
Kenya National Bureau of Statistics (KNBS) & Street Families Rehabilitation Trust Fund (SFRTF)
07.2025
Freelance Writer
PAHL Writers
02.2025 - Current
Data Entry Clerk
KENYA NATIONAL BUREAU OF STATISTICS
01.2025 - 02.2025
Research Assistant
KENYA NATIONAL BUREAU OF STATISTICS
09.2024
Studypool Tutor
STUDYPOOL
09.2024 - 01.2025
Researcher, Consultant, and Writer
ESSAYANSWER
08.2024 - 09.2024
Research Assistant
KENYA NATIONAL BUREAU OF STATISTICS
05.2024 - 07.2024
Researcher, Consultant, and Writer
ESSAYANSWER
02.2023 - 05.2024
Business Development Intern
CHEROR LAGAT AND ASSOCIATES
11.2022 - 02.2023
Salesperson
PREPHY BEAUTY AND COSMETICS
12.2019 - 11.2022
Supply Chain Attaché
COUNTY GOVERNMENT OF KERICHO, Department of Agriculture, Livestock, & Fisheries
03.2018 - 06.2018
KENYA CERTIFICATE OF SECONDARY EDUCATION - SECONDARY SCHOOL EDUCATION
Moi Tea Girls Secondary School
KENYA CERTIFICATE OF PRIMARY EDUCATION - PRIMARY SCHOOL EDUCATION
Chumo Educational Centre
BACHELOR IN BUSINESS MANAGEMENT - PROCUREMENT
Moi University