Veljko Lakusic

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences..
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

Prepared restaurant tables with special attention to sanitation and order, greeted and engaged

customers upon entrance, presented restaurant menus, and helped customers select food and

beverages.

• Received and served orders, answered questions, collaborated with other restaurant servers and

kitchen/bar staff, dealt with complaints or problems with a positive attitude, and issued bills and accepted paymen.

• Managed daily operations of 80 seats restaurant serving breakfast, lunch and dinner
• Observed and monitored workers performance to make sure company rules and procedures are being followed
• Recruited, trained and monitored staff to make sure they provide excellent service to the guests in dining room
• Handled and solved all customer relations, inquiries and complains

• Prepared restaurant tables with special attention to sanitation and order
• Greeted and engaged customers upon entrance
• Presented restaurant menus and helped customers select food & beverages
• Received and served orders and answered questions
• Collaborated with other restaurant servers and kitchen/bar staff
• Dealt with complaints or problems with a positive attitude
• Issued bills and accepted payment