Vel'Lottie Merchant
La Marque,TX
Summary
Offering excellent customer service and communication skills, ready to learn and develop in postal environment. Brings ability to quickly understand and adhere to postal regulations and procedures. Ready to use and develop transaction-handling and customer service skills in [Desired Position] role.
Overview
11
11
years of professional experience
Work History
Housekeeper
Doubletree By Hilton
08.2022 - 03.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
School Bus Aide
Texas City Independent School District
01.2019 - 08.2022
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Completed daily attendance logs for all routes.
Caregiver
Griswold Special Care
12.2015 - 05.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Sales Consultant
Sears
05.2013 - 01.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
No Degree - Basics
College of The Mainland
Texas City, TX05-2012
High School Diploma -
Parkview Baptist
Houston, TX05-2007
Skills
- Guest room cleaning
- Inventory management
- Team collaboration
- Emergency response
- Client assistance
- First aid training
- Time management
Timeline
Housekeeper
Doubletree By Hilton
08.2022 - 03.2024
School Bus Aide
Texas City Independent School District
01.2019 - 08.2022
Caregiver
Griswold Special Care
12.2015 - 05.2019
Sales Consultant
Sears
05.2013 - 01.2015
No Degree - Basics
College of The Mainland
High School Diploma -
Parkview Baptist
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