Velma Koss
Danville,IL
Summary
Experienced in processing claims in high-volume environments. Successful at managing complete claims process with minimal direction.
Dedicated team player adept at managing customer service and claims processing for policyholders. Looking for a long-term position with a growth-oriented company.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Claims Representative/Claims Adjuster
CCMSI
03.2022 - Current
- Reviewed and processed claims according to company guidelines and policies.
- Communicated with clients to gather necessary information for claim assessments.
- Investigated claim details, verifying accuracy and completeness of submitted documents.
Assistant Manager
Jockos
09.2012 - 09.2022
- Oversee restaurant staff performance and provide feedback based on employee service.
- Ensure quality dining experience for all guests while maintaining a clean dining area.
- Handle back of house functions as well as closing operations.
Medical Record assis.
Hawthorne Inn
07.2018 - 03.2022
- Gather patients’ health information and validate information is correct and completed forms are available.
- Accountable for responding to the phone calls and supplying information to patients as well as all medical staff.
- Provide routine PPE inventories and reorder supplies as needed.
- Evaluate all records for completeness and assess any other information needed.
Cashier
Papa murphy’s
06.2010 - 12.2012
Education
Associates degree - Applied Science
DACC
08.2016 - 05.2018
HS Diploma -
Danville high school
Skills
- Medical Coding
- Self-Starter
- Proficient with Microsoft Products
- Customer Service
- Quick Learner
- Adaptable
- Claims processing
- Regulatory compliance
- Attention to detail
Certification
- Texas - All Lines Adjuster
Timeline
Claims Representative/Claims Adjuster
CCMSI
03.2022 - Current
Medical Record assis.
Hawthorne Inn
07.2018 - 03.2022
Associates degree - Applied Science
DACC
08.2016 - 05.2018
Assistant Manager
Jockos
09.2012 - 09.2022
Cashier
Papa murphy’s
06.2010 - 12.2012
HS Diploma -
Danville high school