Velma Rios
Grand Prairie,TX
Summary
Worked over 38 years at AT&T Telecommunications. Held various positions which include: 16+ years in drafting & engineering, 8 years in distribution warehouse, CAD Specialist, Directory Assistant, Local Number Porting, Technical Associate, Telephone Number Assigning and Senior Accounting. Works well with associates, always willing to help and maintains good work ethics. Highly organized and self motivated. Looking to learn something new and fresh. Bilingual (Spanish)
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Accounting Clerk
AT&T Communications
Dallas, TX
01.2021 - Current
- Work in finance department Federal Universal Fund department assisting customers with filing yearly waiver certifications for tax exemptions.
- Worked closely with FCC 499 web-site to assure that customers are filing under correct filer ID's, legal company name, correct addresses, contacts name, email address and contact phone number.
- Responsible for assuring that certifications are turned in timely order.
- Reconciled differences where necessary and arranges for correction of records where appropriate.
- Performed and maintained all filed certifications in repository
Distribution -Supplies Attendant
AT&T Communications
Lancaster, TX
09.2013 - 01.2021
- Filled Orders
- Received inventory, stocks, disburses and inventories plant telephone supplies and tools
- Performed turn- around work on recovered telephone sets; loads motor vehicles and drives supply truck or other motor vehicle
- Loaded and unloaded material
- Operated power-driven material handling equipment
- Prepared and maintained related records and reports
- Performed other generally associated functions.
- Performed mail handling functions.
- Worked in Shipping and receiving as well as mailing functions.
Technical Associate
AT&T Communications
Dallas, TX
08.2013 - 09.2009
- Performs duties associated with design, provisioning, and administration of the network for message trunks, including inter-exchange carriers and local service providers.
- Entered, retrieved, and analyzed information from various computer and operational support systems.
- Provided output using those systems and current software applications.
- Performed telephone number porting form central office to central office.
Cad Tech
AT&T Communications
Dallas, TX
01.1997 - 01.2009
- Worked closely in engineering office with Engineers. Performed work associated with design of outside plant facilities.
- Utilized CAD system to create engineering work orders.
- Updated Outside Plant Location Records in connection with additions and changes in outside plant facilities.
- Entered, retrieved and analyzed data from various computer systems and support databases.
- Performed other generally related clerical work of complex nature.
- Provided engineering clerical support.
Drafting Clerk
AT&T Communications
Dallas, TX
01.1990 - 01.1997
- Drafted engineer work orders
- Entered data to mechanized plant location records.
- Maintained conduit sheets with manholes, cubic footage and center to center footage.
- Kept records of all outside plant such as telephone poles, xconnect boxes, cable, fiber, repeaters etc.
- Maintained records of easements to show footage between gas and electric utilities from AT&T outside plant.
- Established reports with AT&T outside pant in their appropriate tax districts
Directory Assistance Operator
AT&T Communications
06.1984 - 01.1990
- Established and/or assisted in establishing local and/or long distance connections by operation of computer-driven screen or comparable equipment
- Performed other related operations such as preparation of ticket records, consultation of routing and rate lists.
- Maintained records of customers' telephone numbers
- Performed incidental clerical work of sorting, copying, posting and tabulating nature in central office.
Education
High School Diploma -
Bishop Dunne High School
Dallas, TX05.1981
No Degree - Accounting And Finance
Brookhaven Community College
Farmers Branch, TX07.1981
No Degree - Electronics Technology
Eastfield College
Mesquite, TX06.2007
No Degree - Microsoft Office
The Sage Group
Dallas, TX05.2018
Skills
- File and Database Management
- Commission Calculation
- Customer Service
- Financial Transactions
- Attention to Detail
- Conflict Resolution
- Records Retention
- Meeting Support
Certification
Electronic Telecommunications Technical Platform
- [Area of certification], [Company Name] - [Timeframe]Technical Associate , AT&T 2006-2012
Timeline
Senior Accounting Clerk
AT&T Communications
01.2021 - Current
Distribution -Supplies Attendant
AT&T Communications
09.2013 - 01.2021
Technical Associate
AT&T Communications
08.2013 - 09.2009
Cad Tech
AT&T Communications
01.1997 - 01.2009
Drafting Clerk
AT&T Communications
01.1990 - 01.1997
Directory Assistance Operator
AT&T Communications
06.1984 - 01.1990
High School Diploma -
Bishop Dunne High School
No Degree - Accounting And Finance
Brookhaven Community College
No Degree - Electronics Technology
Eastfield College
No Degree - Microsoft Office
The Sage Group
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