Summary
Overview
Work History
Education
Skills
Timeline
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Velma Rodriguez

Fayetteville,NC

Summary

Knowledgeable Environmental Health Specialist with excellent analytical skills that are necessary to identify violations. Great communication skills, both in person and through writing. Talented at documenting and investigating various complaints as well as identifying areas of non-compliance through audits and inspections.

Overview

9
9
years of professional experience

Work History

Environmental Health Specialist

County Of Cumberland
Fayetteville, NC
09.2021 - Current
  • Use spreadsheet and data base software to create reports and databases, and operate word processing software applications to type, letters, memorandums, reports and correspondence.
  • Gather and summarize information from files and prepare material/documents for supervisor's use in responding to inquiries, recognizing which information is, or is not, relevant to issue at hand.
  • Maintaining manuals, logbooks and in house documentation, ensuring they are current and complete.
  • Plan and perform complex office automation duties requiring different approaches and methods from one assignment and/or program to another.
  • Execute office automation functions such as storing and retrieving electronic documents or files, entering and using electronic mail and information systems.
  • Use, manipulate, and create various types of office automation software programs, such as letters, reports, spreadsheets, databases, and graphs.
  • Maintain suspense records on all correspondence and action documents and follow up to ensure a timely reply or action.
  • Make arrangements for travel to include making hotel and transportation arrangements and submitting travel vouchers and reports.
  • Investigated incidents affecting health.
  • Performed routine field inspections of food service establishments for general construction and cleanliness, wholesomeness of food, proper food preparation and sanitation of dishes and utensils.
  • Attended Board of Health meetings and training sessions to enhance knowledge and awareness of duties.
  • Prepared reports of conditions found, outlined recommended actions and prepared and presented to Board of Health.
  • Educated community members about sanitary procedures and techniques to promote community interest and cooperation in environmental sanitation.

Assistant Store Manager

DSW
Fayetteville, NC
12.2018 - 09.2021
  • Leads associate engagement and implementation of financial plans to maintain KPI performance on a weekly basis
  • Meets rewards and KPI goals by reinforcing behaviors that support and match the values of the company
  • Provides recognition and feedback to improve performance
  • Responds to customer feedback with a sense of urgency
  • Assist with the recruitment, hiring, and on-boarding of associates
  • Helps identify and provide associate training as well as product and trend information
  • Provide feedback to management on associate performance
  • Communicate associate goals and provides developmental opportunities, feedback, and coaching to support the growth of the company
  • Seeks opportunities for personal performance growth and demonstrates interest in building more leadership skills
  • Assist in the daily associate relation issues and annual performance review process
  • Participates and leads associates in merchandise placement, shipment and processing, as well as store recovery
  • Ensures the store is compliant with "Brand Experience" standards
  • Ensures consistency in daily housekeeping
  • Ensures all inventory and price directives are implemented
  • Opens and closes the store
  • Leads by example
  • Maintains loss prevention and safety standards
  • Helps customers find products best for them

EKG Monitor Technician

Cape Fear Valley Medical Center
Fayetteville, NC
03.2014 - 12.2018
  • Administered continuous and 12-lead electrocardiogram monitoring.
  • Served as liaison between management, clinical staff and the community.
  • Assisted patients with multiple chronic diagnoses including COPD and asthma.
  • Assessed notes by nursing staff for accuracy, completion, services rendered and patient responses.
  • Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.

Education

Bachelor of Science - Biology / Chemistry

Fayetteville State University
Fayetteville, NC
05.2016

Skills

  • Strong attention to detail
  • Highly organized
  • Advanced Microsoft Excel and Word skills
  • Excellent communication
  • Strong analytical skills
  • Complaint Investigations
  • Public Health and Safety
  • Team player
  • Good at following up
  • Goals and Performance
  • Temperature Requirements

Timeline

Environmental Health Specialist

County Of Cumberland
09.2021 - Current

Assistant Store Manager

DSW
12.2018 - 09.2021

EKG Monitor Technician

Cape Fear Valley Medical Center
03.2014 - 12.2018

Bachelor of Science - Biology / Chemistry

Fayetteville State University

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