Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Velma Vela

Farmers Branch,TX

Summary

I have 30+ years of Customer Service experience. I have performed many different job duties through out my life from Youth Counselor from the age of 13 to Nursing and Medical field jobs to student education in a College capacity. As well as Customer service, sales, store management and inventory control. Small business owner in landscaping and remodeling to my newest venture of Truck Driver.

I have office and clerical, medical and education experiences, but not limited to any new tasks needed to complete my job duty to the best of my ability.

Overview

6
6
years of professional experience

Work History

Truck Driver

HD Weaver
Lubbock, TX
01.2023 - 06.2024
  • Belly Dump, End Dump, Dump Truck, Vac-Con, Heavy Haul, Front End Loader
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Aided senior leadership during executive decision-making process, generating daily logistics, and productivity records.

Repossession Specialist

Galvan Repo's
Corinth, TX
02.2022 - 12.2022
  • Provided customer service support to debtors by answering their questions concerning loans, payments.
  • Prepared and maintained repossession paperwork, including legal notices and court documents.
  • Performed administrative functions for assigned accounts, recorded address changes and purged records.
  • Contacted customers with delinquent accounts to solicit payment.
  • Completed other administrative tasks related to the repo process such as filing documents, responding to emails.
  • Ensured proper storage of repossessed vehicles in the secured lot.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Transported repossessed vehicles safely back to designated locations following successful recovery operations.
  • Performed skip-tracing activities to locate missing or delinquent debtors.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Vacuum Truck Operator

Basic Energy Services
Levelland, TX
10.2018 - 06.2021
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Monitored gauges and indicators for proper operation during transport operations.
  • Inspected and maintained vacuum truck components, such as hoses, pumps and valves.
  • Operated a variety of equipment including a tractor-trailer combination to transport hazardous materials.
  • Utilized vacuum trucks to collect, transport and dispose of hazardous waste from industrial sites and other locations.
  • Ensured compliance with applicable safety regulations when loading, unloading, transporting or storing hazardous materials.

Education

Certification of Medical Assistant - Nursing

American Commercial College
Lubbock, TX
10-2008

Associate of Applied Science - General Studies

Garden City Community College
Garden City, KS
05-2004

GED -

Garden City High School
Garden City, KS
01-1990

Skills

  • Load Security
  • Delivery Scheduling
  • Hazardous Materials Handling
  • Tanker and Hazmat Endorsements
  • Accurate Record Keeping
  • Dependable and Reliable
  • DOT ComplianceProblem-Solving Capabilities
  • Billing
  • Office Management
  • Customer Service
  • Operations Management
  • Supply Management
  • Employee Supervision
  • Data Entry
  • Scheduling and Calendar Management
  • Account Reconciliation

Languages

Spanish
Native/ Bilingual

Timeline

Truck Driver

HD Weaver
01.2023 - 06.2024

Repossession Specialist

Galvan Repo's
02.2022 - 12.2022

Vacuum Truck Operator

Basic Energy Services
10.2018 - 06.2021

Certification of Medical Assistant - Nursing

American Commercial College

Associate of Applied Science - General Studies

Garden City Community College

GED -

Garden City High School

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Velma Vela