Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
years of professional experience
Work History
DWS Investment Management Americas, Inc.
Senior Operations Analyst Investment Operations
04.2019 - Current
Job overview
Project manager for client events including launches, terminations, custody changes, mergers and name changes across different product groups.
Lead support for coordinating launch of Municipal SMA products for municipal bonds team.
Onboarding new and existing clients opening new accounts to be managed by DB (minimum 1 million in assets required).
Leading conference calls with directors, front office investment professionals, vendors and operation teams.
Working within tight timeframes to take each event to completion and accommodating client’s deadlines.
Reviewing client and legal documentation assessing operational takeaways and impacts.
Transferring millions of assets (cash and securities) across trading platforms daily following client directed trades.
Simultaneously managing multiple projects and ad hoc requests in extremely fast paced and high-pressure situations.
Understanding of portfolio setup, trade lifecycle, and familiarity with operations support functions.
Identifying inter system breaks and coordinating with multiple lines of business to reconcile accounts daily.
Ability to quickly learn and adapt to new systems and abrupt process changes based on business needs.
Deutsche Bank Group, Deutsche Bank
AML Compliance Officer
07.2017 - 03.2019
Job overview
Involve with clearance, investigation and further escalation of various high-risk triggers such as PEPs, negative media hits, high-risk geography, and other factors based on research due diligence.
Conducted Enhanced Due Diligence (“EDD”) reviews for various products/business lines on all new high-risk accounts.
QA testing of KYC files, documenting any deficiencies/findings, and discussing these deficiencies/findings with AML Compliance Management; identified during QA testing.
Deutsche Bank Group, Deutsche Bank
Client Due Diligence
07.2016 - 07.2017
Job overview
Know-Your-Client (KYC) analyst performing Anti-Money Laundering (AML) reviews on new and existing retail and institutional clients within DeutscheAsset Management.
Assist in remediation efforts for 2016/7 AML rolling reviews, name list screening, and regulatory reporting to meet federal regulation requirements.
Liaise directly with senior institutional relationship managers to collect required sensitive client information.
Provide training on DB AML policies to relationship managers and client facing sales team to ensure required documentation is obtained without requiring multiple follow-ups.
Classify clients from risk and regulatory perspective.
Community & Southern Bank - Formerly CertusBank
Relationship Specialist
07.2013 - 07.2016
Job overview
Assisting customers in choosing services appropriately.
Handle tasks of receiving and processing transactions by verifying required security.
Perform responsibilities of maintaining cash drawer and balancing cash drawer on daily basis.
Responsible for providing banking services to customers like money orders, certified checks, traveler's checks, official checks, safe deposit box access, etc.
Ameris Bank - Formerly Atlantic Coast Bank
Personal Banking Associate
10.2012 - 07.2013
Job overview
Handled various accounting transactions and reconciliation tasks.
Balanced daily transactions and reports.
Successfully cross-sold products to new and existing customers. Helped clients establish new checking and savings accounts.
Managed Card @Once; Machine responsible for assembling cards.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
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