Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Velton Thomson

San Antonio

Summary

My first job was bussing tables at a members only club called the ski lodge. I really liked the job because it was one of those restaurants where people went to talk and drink. The food was mediocre, hence why they just went there to talk and drink, but what really made working there amazing was the people who id meet by just doing my job. Millionaires, business men and women, people who won the masters, and many other people from other backrounds. This job gave me hands on experience with learning how to communicate with people not just in a restaurant setting but in general, and along with it i learned how to take care of cleaning and customer service in the restaurant sphere. This job gave me the exact skills that i needed to obtain my second job, which finally was the perfect fit for me, being a server. I had my first staff meeting at Blake's Cafe on my 16th birthday, and therefore the day i could have a server job, i got one. I worked at Blake's for two years and was able to improve in every aspect of not only the customer service realm, but just the realm of restaurant service in general. I work incredibly diligently and efficiently and excell in customer service and ensuring their happiness, because the happiness of a guest reciprocates happiness to me via the smile they have when they eat such great food, or aren't parched because of their full beverage, or don't have to complain about not getting another round of drinks.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Blakes Cafe
02.2023 - 07.2025
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Busser

Lake Breeze Ski Lodge
02.2022 - 10.2022
  • Ensured the cleanliness of tables, floors and general restaurant area.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.

Education

High School Diploma -

Samuel Clemens High School
Schertz, TX
05-2025

Skills

  • Food inspection
  • Daily specials memorization
  • Table setting
  • Specials promotion
  • Customer service
  • Food safety
  • Order management
  • Server training
  • Supply restocking
  • Check payment processing
  • Food running
  • Task prioritization
  • Sales techniques

Certification

Food Handlers Certification - 05/15/2025-05/15/2027

TBAC Liscense - Working Through the Course Currently

Languages

Spanish
Professional Working

Timeline

Server

Blakes Cafe
02.2023 - 07.2025

Busser

Lake Breeze Ski Lodge
02.2022 - 10.2022

High School Diploma -

Samuel Clemens High School