Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Velvet Clark

Rapid City,SD

Summary

. Strong observational skills combined with excellent evaluation abilities while being compassionate with the well-being of others that includes Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Patient-focused with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant Aide

Monument Health
05.2022 - Current
  • Monitored vital signs and reported any abnormalities to nursing staff promptly, contributing to optimal patient outcomes.
  • Utilized proper body mechanics during transfers and positioning, ensuring patient safety while minimizing risk of injury.
  • Conducted regular rounds throughout assigned unit checking on the well-being of patients and promptly addressing any concerns or issues.
  • Improved patient comfort by providing compassionate and attentive care to individuals with various needs.
  • Maintained patient confidentiality at all times, adhering to HIPAA regulations and respecting their right to privacy throughout the caregiving process.

Executive Housekeeper

Holiday Inn Express Hotel Suites
01.2022 - 05.2022
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.

Corrections Officer

Dawes County Sheriff's Office
09.2008 - 11.2018
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Examined incoming and outgoing mail to detect contraband.

White River Deli and Bakery

Owner Operator Independent
06.1998 - 01.2016
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Carl T Clark Insurance Agency Inc

Carl T Clark
08.1994 - 01.1998
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High School Diploma -

Centennial High School
Portland, OR
05.1995

Skills

  • Patient Care
  • Critical Thinking
  • Money handling abilities
  • Goal-Oriented
  • Complex Problem-Solving
  • Computer Skills
  • Multitasking
  • Work Planning and Prioritization
  • Hiring and Training
  • Interpersonal Relations
  • Self Motivation
  • Reliability

Certification

BLS


Timeline

Certified Nursing Assistant Aide

Monument Health
05.2022 - Current

Executive Housekeeper

Holiday Inn Express Hotel Suites
01.2022 - 05.2022

Corrections Officer

Dawes County Sheriff's Office
09.2008 - 11.2018

White River Deli and Bakery

Owner Operator Independent
06.1998 - 01.2016

Carl T Clark Insurance Agency Inc

Carl T Clark
08.1994 - 01.1998

High School Diploma -

Centennial High School

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Velvet Clark