Velvet Dailey
Perris,CA
Summary
Service professional with extensive experience in psychosocial assessment and advocacy. Proven track record in improving client well-being through strategic treatment planning and interdisciplinary collaboration. Committed to promoting cultural diversity and empowering individuals to reach personal goals while maintaining precise clinical documentation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Disability Services Provider
24 Hour Home Care
Riverside, CA
06.2022 - Current
- Coordinate transportation services for clients to medical appointments and community events.
- Facilitate access to community resources and recreational activities.
- Address challenging behaviors through de-escalation techniques and positive reinforcement strategies, showing a commitment to best practices.
- Facilitate social activities for groups of clients to encourage physical activity, leveraging creativity and problem-solving skills.
Case Manager
Independent Contractor
Perris, CA
01.2009 - Current
- Facilitated access to community resources and recreational activities for clients.
- Addressed challenging behaviors using de-escalation techniques and positive reinforcement.
- Coordinated meetings among clients, family members, and healthcare providers for treatment planning.
- Educated clients on effective use of community resources to enhance well-being.
- Organized social activities that promoted physical activity and engagement among client groups.
- Advocated for patients' wellness and autonomy in healthcare and social service settings.
Service Provider
In Home Supportive Services
Perris, CA
04.2016 - 08.2025
- Advocated for clients, ensuring needs were met and concerns addressed.
- Facilitated client transportation to medical appointments, guaranteeing timely arrivals.
- Accompanied clients to medical appointments, supporting their healthcare interactions.
- Encouraged independence by instructing clients in essential life skills.
- Applied creative problem-solving to de-escalate challenging behaviors.
Care Coordinator
Hidden Treazure Homecare
CA
01.2010 - 04.2024
- Advocated for clients during appointments, ensuring their needs were effectively represented.
- Organized recreational activities to enhance socialization skills among clients.
- Encouraged client independence through instruction in essential life skills.
- Applied creative problem-solving techniques to manage and de-escalate challenging behaviors.
- Developed programs and resources aimed at supporting child development.
- Communicated effectively to assist children with developmental disabilities and their families.
- Provided ongoing support and encouragement to children with disabilities.
Respite Provider
Channel Island Social Services
Camarillo, CA
05.2017 - 02.2022
- Delivered compassionate care to individuals with developmental disabilities.
- Collaborated with families to design customized respite care plans.
- Advocated for client needs in community and service environments.
- Assisted clients in skill development, including communication and self-care.
Program Director/Social Worker
Foothill Adult Day Healthcare Center
Lakeview Terrace, CA
09.2005 - 09.2009
- Fostered children's engagement through interactive activities, encouraging growth.
- Cultivated positive client relationships by developing effective communication skills.
- Resolved challenging behaviors with strong problem-solving skills, creating positive solutions.
- Provided comprehensive emotional and physical support for individuals with diverse needs.
- Enhanced client comfort through social interactions ensuring ease of care.
- Maintained precise documentation of clinical activities including progress notes and reports.
- Secured resources from social, health, and welfare agencies to meet resident needs.
- Demonstrated cultural sensitivity working with diverse ethnic populations.
Intake Coordinator
Mission Community Hospital
Panorama, CA
04.2008 - 04.2009
- Streamlined patient intake processes to enhance registration and data collection efficiency.
- Managed patient communications to gather essential information and resolve inquiries.
- Collaborated with departments to ensure smooth patient transitions through services.
- Maintained confidentiality of patient information in accordance with healthcare regulations.
Residential Trainer
The Learning Tree, INC
Mobile, AL
01.2004 - 02.2005
- Emphasized respect for diversity while fostering peer relationships among residents.
- Facilitated skill-building sessions focused on daily living activities.
- Utilized creative techniques to enhance self-expression and problem-solving skills.
Case Manager
AltaPointe Health Systems
Mobile, AL
03.2000 - 09.2003
- Monitored resident progress and adjusted plans to ensure optimal outcomes.
- Managed medication administration in compliance with agency guidelines.
- Encouraged residents to foster peer relationships while promoting awareness of diversity.
- Maintained accurate records of consumer progress and all contacts.
- Advocated for consumer wellness and autonomy in healthcare and social service settings.
- Developed comprehensive service plans to assess needs and determine interventions.
- Conducted ongoing evaluations of consumer progress toward established goals.
Education
Certification - Case Management
JBS Mental Health Auth.
Birmingham, ALBachelor (B.S.) - Sociology
University of Mobile
Mobile, ALBachelor (B.S.) - Behavioral Science
University of Mobile
Mobile, ALAssociate (A.S.) - General Education
Bishop State Comm. College
Mobile, ALSkills
- Case Management and Clinical Documentation
- Psychosocial Assessment and Treatment Planning
- Multidisciplinary collaboration
- Advocacy and Cultural Diversity
- Service Negotiation and Records Management
Certification
Case Management
References
References available upon request
Timeline
Disability Services Provider
24 Hour Home Care
06.2022 - Current
Respite Provider
Channel Island Social Services
05.2017 - 02.2022
Service Provider
In Home Supportive Services
04.2016 - 08.2025
Care Coordinator
Hidden Treazure Homecare
01.2010 - 04.2024
Case Manager
Independent Contractor
01.2009 - Current
Intake Coordinator
Mission Community Hospital
04.2008 - 04.2009
Program Director/Social Worker
Foothill Adult Day Healthcare Center
09.2005 - 09.2009
Residential Trainer
The Learning Tree, INC
01.2004 - 02.2005
Case Manager
AltaPointe Health Systems
03.2000 - 09.2003
Certification - Case Management
JBS Mental Health Auth.
Bachelor (B.S.) - Sociology
University of Mobile
Bachelor (B.S.) - Behavioral Science
University of Mobile
Associate (A.S.) - General Education
Bishop State Comm. College
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