Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Velvet Garnica Banenelli

Las Vegas,NV

Summary

Dynamic Patient Registration Lead with extensive experience at Sienna Hospital, excelling in electronic health records management and process improvement. Proven ability to enhance patient experiences through effective insurance verification and training initiatives. Committed to maintaining HIPAA compliance while fostering strong customer relationships and driving operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Registration Lead

Sienna Hospital
Las Vegas, Nevada
04.2022 - Current
  • Registered patients by collecting and verifying personal information accurately.
  • Collaborated with team members to improve registration processes continuously.
  • Maintained confidentiality of patient information according to regulations consistently.
  • Assisted patients in understanding insurance and payment options clearly.
  • Managed electronic health records using specialized software systems effectively.
  • Entered patient data into electronic medical record system accurately and efficiently.
  • Answered general questions about hospital policies and services provided.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.

Patient Registration Lead

Henderson Hospital
Las Vegas, Nevada
01.2018 - 04.2022
  • Assisted physicians with finalizing reports, speeches or presentations.
  • Registered patients by collecting and verifying personal information accurately.
  • Managed electronic health records using specialized software systems effectively.
  • Maintained confidentiality of patient information according to regulations consistently. Collected copays.
  • Managed employees assignment's and scheduled for the nights and calls off's

Chiropractic Office Manager

Fallon Chiropractic Las Vegas
Las Vegas, Nevada
01.2016 - 04.2017
  • Coordinated daily office operations and maintained efficient workflow among staff.
  • Processed invoices and managed budget tracking for office expenditures.
  • Supervised administrative staff, providing guidance and support in their tasks.
  • Developed office policies and procedures to improve operational efficiency.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Developed and implemented office policies and procedures.
  • Assisted in recruiting, onboarding and training new employees.
  • Resolved customer complaints or answered customers' questions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Computed balances, totals or commissions to support accounting team.

Education

High School Diploma -

Palo Verde
Las Vegas
07-2016

Skills

  • Patient registration
  • Electronic health records
  • Insurance verification
  • Process improvement
  • HIPAA compliance
  • Customer relationship management
  • Problem solving
  • Training & Development

Certification

  • X-RAY TECH CERTIFIED
  • CHIROPRACTIC ASSISTANT CERTIFIED

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Patient Registration Lead

Sienna Hospital
04.2022 - Current

Patient Registration Lead

Henderson Hospital
01.2018 - 04.2022

Chiropractic Office Manager

Fallon Chiropractic Las Vegas
01.2016 - 04.2017

High School Diploma -

Palo Verde

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