Velvet Menifee
Katy,TX
Summary
Proven expertise in conducting in-depth audits and devising successful improvement strategies. Methodically evaluated documents and systems and initiated corrections in compliance with established standards. Superb analytical and communications skills enabled optimum results.
Overview
14
14
years of professional experience
Work History
Quality Audit Specialist
National Emergency Management and Response
Schertz, Texas
03.2020 - Current
- Reviewed internal processes, procedures, and policies to identify areas of improvement.
- Conducted quality audits to ensure compliance with applicable standards and regulations.
- Developed and implemented corrective action plans based on audit results.
- Prepared detailed reports summarizing audit results, findings, conclusions, and recommendations.
Office Administrator
Coleman Healthcare Inc.
Cypress, TX
05.2017 - 03.2020
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Processed invoices on a timely basis according to established procedures.
- Processed financial documents, contracts, expense reports and invoices.
CPS Homemaker/Hospital Social Worker
Home Health USA
Houston, Texas
08.2010 - 04.2017
- Provided individual and family counseling to patients, families, and staff members.
- Assisted in coordinating discharge planning activities including referrals to community resources.
- Educated patients and families on available social services and community resources.
- Supported the development of long-term goals by providing follow up services after discharge from the hospital.
- Maintained accurate documentation of all client interactions, treatments, appointments. according to established policies and procedures.
Education
MBA - Cyber Security
University of Houston - Victoria
Victoria, TX05-2025
BBA - Supply Chain Management
University of Houston - Victoria
Victoria, TX08-2023
Skills
- Corrective Action Planning
- Cross-Functional Teamwork
- Quality Management Systems
- Audit Planning
Timeline
Quality Audit Specialist
National Emergency Management and Response
03.2020 - Current
Office Administrator
Coleman Healthcare Inc.
05.2017 - 03.2020
CPS Homemaker/Hospital Social Worker
Home Health USA
08.2010 - 04.2017
MBA - Cyber Security
University of Houston - Victoria
BBA - Supply Chain Management
University of Houston - Victoria
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