Summary
Overview
Work History
Education
Skills
Volunteer Experience
Websites
Timeline
Generic

Velvet Victorian

Little Rock,AR

Summary

Results-driven professional with over 10 years of experience in sales, service, and customer relations. Committed to providing exceptional customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Productive Founder with 8 years of comprehensive experience generating investor funding, developing customer bases and handling diverse leadership functions. Growth-oriented leader dedicated to developing companies from within. Committed to achieving both short and long-term business objectives in complex and evolving environments.

Overview

9
9
years of professional experience

Work History

Founding Director

Velveteen Rabbit Project
Garden Grove, Ca
11.2015 - Current
  • Velveteen Rabbit Project has built its reputation through excelling in customer service, being courteous, and a friendly face to those that are in a difficult situation can go a long way
  • Being homeless threatens the essential dignity of human beings, undermining or often destroying their ability to be seen, and to see themselves as worthwhile persons (Seltser, Miller, 1993, pg 93)
  • VRP's management team will keep the dignity of each individual they serve foremost in their minds and will work to ensure it is a part of the culture for the organization, hiring and training employees and volunteers that are respectful and understand the consequences of undermining the dignity in those they serve.

Technical Specialist

Advantage Sales & Marketing
El Segundo, CA
01.2015 - 09.2017
  • Ensure that assigned retail store stocks sufficient Trend Micro Products
  • Responsible for training store staff on best sales practices
  • Maintain brand presence; engage customers and educate them about Trend Micro features and benefits
  • Advocate for Epson and Pay Pal Brands
  • Collect and report on in-store training, in-store activities, and competitor information.

Education

Certificate - Paralegal Studies

University of Arkansas, Fayetteville
Fayetteville, AR
01-2024

Some College (No Degree) - Media Production

Los Angeles City College
Los Angeles, CA

Some College (No Degree) - International Business

American InterContinental University
Los Angeles, CA

Skills

  • Excellent customer service skills; experience with working with people from diverse backgrounds
  • Strong interpersonal and organizational skills; effective communicator
  • Dedicated and dependable team member, capable of working independently
  • Proactive employee with the ability to lead and motivate others
  • Proficient in Microsoft Office Suite
  • Staff Management
  • Entrepreneurial And Innovative
  • Team Engagement
  • Marketing
  • Start-Up Operations
  • Goal Setting
  • Operations Management

Volunteer Experience

Seltser

  • Community Council, Volunteer, 2018, Present
  • Black Women For Wellness, Volunteer, 2018, Present
  • Mayor Eric Garcetti's "Mayor's Corps", Volunteer, 2014, Present
  • Youth Business Alliance, Speaker, 2014, Present
  • L.A. County Department of Mental Health, Community Worker, 2012, Present
  • California Black Women's Health Project, Healthcare Advocate, 2012, Present
  • Organizing for Action, Community Organizer, 2008, Present
  • Los Angeles Team Works, Teen Mentor, 2010, Present
  • KPAS (Channel 56), Community Producer, 2006, Present

Timeline

Founding Director

Velveteen Rabbit Project
11.2015 - Current

Technical Specialist

Advantage Sales & Marketing
01.2015 - 09.2017

Certificate - Paralegal Studies

University of Arkansas, Fayetteville

Some College (No Degree) - Media Production

Los Angeles City College

Some College (No Degree) - International Business

American InterContinental University

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Velvet Victorian