Vena Saoit
West Covina,CA
Summary
Innovative Accounts Payable Clerk with leadership experience overseeing multiple vendor accounts. Proficient in CDK software and 10-key calculations, with a typing speed of 75 WPM. Resolved discrepancies between purchase orders and invoices, ensuring accurate payments. Successfully managed multiple projects while meeting tight deadlines. Fluent in English and Thai, with exceptional problem-solving skills.
Overview
16
16
years of professional experience
Work History
ACCOUNTING/CONTRACTS
Tuttle Click Automotive
Irvine, CA
01.2024 - Current
- Check in deals daily
- Pass DMV documents to DMV clerk, such as RS & 262’s
- Send contracts and paperwork to bank if it wasn’t e-contracted
- Pay off cars to the bank if there were any for deals with trades
- Pay off prior lease balances or any lease buyouts
- Post EFTs when funds hit our bank
- Post rebate EFT’s
- Post deals every mid month and month end
- Checklist deals to make sure all of the necessary paperwork are in deals
- Work with finance and managers whenever there are missing documents
- Created heat sheets every Monday so managers can see which deals still needed to be funded and touch base with any problematic deals
- Cut broker checks anytime there are broker deals
- Scan all deals and deal clean once deals were funded and ready to be filed away
ACCOUNTS PAYABLE CLERK
Downtown Apex Motors
City of Industry, CA
08.2021 - 01.2024
- Processed a high volume of invoices daily utilizing accounts payable software such as CDK for accurate record keeping.
- Maintained organized records of all payments, including disbursements, invoices and expenses.
- Matched invoices to purchase orders.
- Created daily receipts for our sales and parts and services department.
- Deposited and scanned check payments into our online bank account.
- Oversaw multiple vendor accounts while following company procedures and policies.
- Paid vendors with company funds by confirming accurate checks and scheduling payments.
- Filed, sorted, and compiled documents related to accounts payable actions.
- Performed data entry work and double-checked to quickly correct errors.
- Utilized problem solving skills to identify and troubleshoot issues related to accounts payable activities.
- Obtained signatures for approval of large or exceptional purchases.
- Generated checks from bank account for approved invoices according to predetermined schedules.
- Provided customer service to internal departments for inquiries related to accounts payable matters.
- Researched discrepancies between purchase orders and invoices prior to payment authorization.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Reconciled monthly credit card statements against budget allocations.
- Operated 10-key calculators, typewriters, and copy machines to perform calculations and produced documents.
- Calculated and prepared checks for utilities, taxes and other payments.
- Issued bills, invoices, account statements and other financial statements according to established procedures.
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending cash, checks and other forms of payment to banks.
- Ordered supplies and miscellaneous tasks for everyone in the office.
- Made occasional bank runs, UPS, post office, and post office runs.
- Coordinated our holiday parties and holiday gifts and incentives.
ACCOUNTS PAYABLE CLERK
California Motors Direct
Santa Ana, CA
08.2020 - 08.2021
- Paid vendors by scheduling and generating checks, both in person and via mail.
- Ensuring payment is received for outstanding invoices.
- Responding to all vendor inquiries regarding finances and invoices.
- Worked daily on softwares such as CDK, Excel, Desk Manager, and AVRS.
- FInalized customer deals.
ORDER DESK/ROUTE SETTLEMENT CLERK
Meadow Gold Dairies
Honolulu, HI
11.2011 - 05.2020
- Answered 90+ calls daily from customers, consumers, and employees.
- Transfer calls to the appropriate person, and direct calls to necessary places (and extensions).
- Greet guests at the front reception area and direct them on where they need to go.
- Heavy data entry, keying in over 50+ orders on a day to day basis via phone, email, and fax.
- Mail out monthly and weekly statements to Oahu and the neighbor islands.
- Take down and occasionally handle customer complaints.
- Correspond daily with out drivers/sales/logistics department.
- Handle routed drivers daily paperwork, worked with any problems and resolve any variances.
- Adjust pick tickets to ensure inventory is correct; run daily reports to our milk plant facility and sales department.
- Assist and volunteer for our company quarterly and yearly fundraisers and events.
- Trained three new hires on how to work our DMS system, Microsoft Outlook, and Excel sheets.
- Saved the company time and money by introducing paperless orders, statements, and product lists.
- Received an award for 10 key excellence.
- Initiated control whenever we were short handed by evenly distributing work to fellow colleagues within the department, as well as filling in on days off when short staffed.
ACCOUNTS RECEIVABLES CLERK-RMR CLERK
HFM Foodservice
Honolulu, HI
02.2010 - 10.2011
- Sort through drivers manifests on the neighbor islands every Mondays, Wednesdays, and Fridays.
- Pulled out inconsistencies from our invoices, and processed any credits that were due.
- Enter credits that are submitted by customer service, DSR (district sales representative), and collectors.
- Check our COD listings to make sure payment was made.
- Mail out statements every first of the month.
- Make deposits and post cash/check payments.
- Assist collectors regarding disparities of payment via phone, email, or fax.
- Process credit card payments from our military accounts.
- Process credits for the neighbor island customers as well as Oahu.
- Worked in the warehouse, check in and collect driver paperwork as they came, as well as work with their discrepancies.
- Distribute mail to different departments.
CUSTOMER SERVICE REPRESENTATIVE
HFM Foodservices
Honolulu, HI
06.2009 - 02.2010
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Communicate with customers by phone and/or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as take action.
- Refer unresolved customer grievances to designated departments for further investigation.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Solicit sales of new or additional services or products.
- Run sales reports and company out of stock reports.
- Create pick up requests, complaint forms, and credit requests for our accounting department.
- Attend short meetings regarding product outages and shortages.
- Generate air bills for our outer island customers.
- Memorized entire company products and services to be able to answer customer questions quickly and efficiently, as well as making upsells.
Education
HIGH SCHOOL DIPLOMA -
James Logan High School
Union City, CA06.2002
Skills
- English and Thai fluent
- 75 WPM typist
- Leadership
- Proficient in 10 key
- Problem Solving
Timeline
ACCOUNTING/CONTRACTS
Tuttle Click Automotive
01.2024 - Current
ACCOUNTS PAYABLE CLERK
Downtown Apex Motors
08.2021 - 01.2024
ACCOUNTS PAYABLE CLERK
California Motors Direct
08.2020 - 08.2021
ORDER DESK/ROUTE SETTLEMENT CLERK
Meadow Gold Dairies
11.2011 - 05.2020
ACCOUNTS RECEIVABLES CLERK-RMR CLERK
HFM Foodservice
02.2010 - 10.2011
CUSTOMER SERVICE REPRESENTATIVE
HFM Foodservices
06.2009 - 02.2010
HIGH SCHOOL DIPLOMA -
James Logan High School