Hard-working, reliable individual with proficiency in report writing and investigative skills, and strong contributions to team and company success. Effective at prioritizing tasks and a strong commitment to excellent products.
Overview
8
8
years of professional experience
Work History
Social Media Canvasser
Intertel, an Ontellus Company
07.2022 - 11.2024
Generated hand-typed reports for clients based on specifications the client requested
Created investigative and detailed writing on a broad variety of claim types
Produced and worked with various types of documents, and categorized reports and files to their appropriate folders
Ensured reports written were completed with th best quality of grammar and sentence structure
Worked with different computer programs to photograph claim evidence
Handled a variety of case timelines such as urgent or rush
Starbucks Barista/Shift Leader
Starbucks
08.2017 - 06.2022
Proficiency and memorization of complete on and off-menu recipes to create a satisfactory customer experience
Experience with multi-tasking in a fast paced environment while keeping orders accurate
Heavy customer service experience to create positive connections
Provided details to customers while upholding company standards and policy
Cleaning, sanitizing, and organizing products and equipment
Proficiency working collaboratively in a team setting
Handled other barista's schedules and delegating tasks
Significant Accomplishments: Art student who created and designed the store signage by hand every month
Baker's Assistant
Self Employed Home Baker
05.2021 - 09.2021
This was a summer- long self-led unpaid internship with a home baker
Heavy design elements in creating large scale personalized wedding cakes
Baking, stacking, measuring, filling, and decorating complex cakes
Experience with the process of creating and visualizing custom designs, performing revisions, and making mock-up sketches for clients
Traveled around New England transporting cakes and desserts, and delivering items to various venues
Beauty Advisor
Ulta Beauty Inc.
08.2019 - 05.2020
Extensive knowledge of beauty and salon products with the ongoing expectation to learn more as products are created
Provided information about products to customers to ensure the best fit
Experience as a cashier, and quick learning on computer systems
Teamwork problem solving and collaboration
Stocking, organizing, and preparing products
Summer Camp Counselor
Camp Ketcha
05.2017 - 08.2019
Experience in team work to create to best the best experience for children
Time spent working with kids and quick day-to-day problem solving
Creating themed programs for specialty camps
Leadership in managing small and large groups of people
Adaptability, open communication, and empathy towards campers and other counselors
Education
Bachelor of Arts - Bachelor of Fine Arts
Keene State College
Keene, NH
05-2021
Minor - General Music
Keene State College
Keene, NH
05-2021
Skills
Detailed case report writing
Collaboration with others
Investigative techniques
Customer service knowledge
Organizational skills
Multitasking abilites
Timeline
Social Media Canvasser
Intertel, an Ontellus Company
07.2022 - 11.2024
Baker's Assistant
Self Employed Home Baker
05.2021 - 09.2021
Beauty Advisor
Ulta Beauty Inc.
08.2019 - 05.2020
Starbucks Barista/Shift Leader
Starbucks
08.2017 - 06.2022
Summer Camp Counselor
Camp Ketcha
05.2017 - 08.2019
Bachelor of Arts - Bachelor of Fine Arts
Keene State College
Minor - General Music
Keene State College
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