Venecia Dunlap

• Maintain the efficiency of front-office operations, and ensuring office runs smoothly
• Supporting mission to serve Let It Be families and the community
• Communication Management, Office Operations, Data Management, Family Care Coordination, Event Planning, Office Maintenance, Volunteer Coordination, Community Engagement, Supply and equipment management.

• Provide Administrative support to all Professorial Staff in Psychology Department.

• Works with parties in person and/or on the phone; provides information and assistance to the public without giving legal advice; responds to inquiries from court personnel, judges, attorneys and the public; answers calls; determines the caller's need; forwards/transfers or takes messages
• Provides clerical support and assistance as required
• Works with and assists staff; revises and/or sends correspondence; picks up, delivers, opens and distributes mail; makes photocopies, scan documents, operates fax machine and provides other office and customer services support and assistance as required
• Accepts and receives monies paid as fines, fees, bonds and other financial obligations; issues receipt; updates electronic and/or manual records
• Verifies, enters, retrieves, corrects and updates data in the court management system; retrieves files and documents
• Receives and processes court related documents over the counter and electronically through e-filing
• Issues warrants; process applications for bail bond agents
• Performs other job-related duties as required.

• Support Human Resources, Executive Operations Team and I.T dept with various administrative tasks including accounting and billing
• Facilitate Read Better Be Better’s Literacy program at assigned school as Site Leader, twice a week for 10 weeks per semester.

• Front desk/Reception duties
• Assist clients with COVID screening and daily check in for group, assists clients with scheduling and paperwork needed for virtual and in-person assessments, assist clients with questions and information regarding IOP, manages Outpatient assessment scheduling and calendar, completes various monthly reports, manages attendance, assists in managing Outpatient daily census, and completes various administrative tasks as needed.

• Assist Single Homeless women find housing in the city of Phoenix under the Rapid Rehousing Program
• Provide intensive Case Management for up to 6-8 months
• Assist with housing search, applications, Budget, Case planning goals, Crisis planning, Job search, everyday living tasks and resources.

• Provide timely, evidenced-based clinical and non-clinical support services to adults, children, and adolescents
• Services will include intakes, assessments, treatment planning, psychiatric support, and group interventions
• All services will be guided by the Jason K Principles and delivered according to guidelines set forth by the RBHA and OBHL
• Provides screening, assessment, treatment planning, case management, and crisis intervention to children, adults, and adolescents.

• Work with children and families to provide a “retreat-like” therapeutic experience
• Provide services such as family counseling, family support, respite, transportation, and case management.

• Build campus culture by greeting and acknowledging parents and guests as they arrive and leave the campus
• Able to accurately schedule appointments and handle schedule changes
• Responsible for intake process which includes creating and maintaining student/client attendance records and establishing and maintaining program files
• Compile and prepare information packets for programs and materials for special projects
• Design and maintain filing systems
• Handle program inquiries as well as support new student/client enrollment
• Arrange campus visits and tours
• Maintain program inventory, order supplies and facilitate shipment of program materials
• Maintain accurate data including client information, communication notes, enrollment information, contracts, scheduling, attendance and client sessions
• Maintain timely communication with Clinical Managers regarding prospective clients, session tracking and other important information
• Create positive first impressions by answering the telephones professionally with a friendly demeanor while servicing the caller’s needs and taking accurate and detailed messages
• Perform other duties as assigned including coordination and completion of projects and special events as required.

• Monitor client safety during sleeping hours primarily weekend hours (F-SU)
• Administer night time meds when needed, conduct wellness checks every 30 minutes, take care of household duties, and submit notes on any issues that occurred during the night shift.

• Prepare and assemble all required documents for loan approval process, obtaining additional information as necessary
• Examine loan documents for completeness and accuracy
• Assist Processor in any tasks necessary regarding file and obtaining all documents needed to close loan.

• Handle account related Service Requests in Siebel as assigned
• Pull standard reports as needed to support ACS account management, including those related to the account profiles, income, opportunities 'won' and those in the pipeline, audits and others Subject Matter Experts (SMEs) for account management data entry and support
• Manage Siebel master account lists, ensuring data is accurate, cleansing duplicates, and working with Constituent IDs Data entry support for activities and opportunities on priority portfolio of accounts (where staff have capacity) CEOs Against Cancer - Enter and maintain data in Siebel Process, ePRFs for Account Management system or program related expenses and invoices Proposal customization – utilize templates to develop account specific proposals
• Provide assistance in the customization and execution of contracts or written agreements that must be completed by the account Manage packets and letters (proof, print, assemble, mail) Order brochures, flyer, kits and other materials/products needed to support account requests including health fairs and lunch and learns Personal Health Manager (PHM) kit ordering process and shipping
• Partner with Mission Delivery Support staff as needed to manage and coordinate shared files and ensure most current documents are available.

• Performed various data entry tasks in Siebel, Fairfax, and Captiva programs
• Performed data entry tasks related for Events department and teams
• Assisted in the creation and maintaining of all American Cancer Society’s: Relay for Life, Making Strides, Bark for Life, Golf tournaments, Sporting Events, Climb for Cancer, Gala and Ball events.

Manage Scholarship Program. Play an active role in hiring and training of mentors. Ensure that mentors are engaging in regular and meaningful contact with each mentored student. Ensure students/scholarship recipients comply with scholarship program guidelines. Maintain all Scholarship Data. Lead application review process. Support staffing of scholarship committee. Assist in the preparation of reports that will be given to the MHHF Governing Board. Coordinating events involving the scholarship program. Ensure success stories and media about scholarship program and recipients are shared with MHHF Communications staff.