Venelin Stoykov
Houston
Summary
Reliable and adaptable team player with a background in customer service and technical skills. Known for ensuring guest satisfaction through effective communication and collaboration. Aiming to leverage expertise in hospitality to drive positive outcomes.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Bellboy
Landmark Hotel Plovdiv
Bulgaria
05.2025 - 10.2025
- Assisted guests with luggage, ensuring timely and efficient service.
- Collaborated with front desk staff to coordinate guest arrivals and departures smoothly.
- Provided information about hotel amenities and local attractions to enhance guest experience.
- Maintained cleanliness and organization of the lobby and bell desk area.
Restaurant Waiter
Monti Restaurant
Bulgaria
07.2023 - 09.2023
- Provided exceptional customer service, ensuring a pleasant dining experience for all guests.
- Provided attentive service to guests, ensuring a positive dining experience.
- Assisted in daily operations by taking orders and delivering food promptly.
- Collaborated with kitchen staff to ensure accurate and timely meal preparation.
Education
No Degree - Software Technologies And Design
Plovdiv University
Bulgaria07-2027
High School Diploma -
High School of Mathematichs And Natural Sciences
Bulgaria06-2023
Skills
- Customer service
- Service quality
- Workplace safety adherence
- Team player mentality
- Reliability and punctuality
- MS Office proficiency
- Programming (Python, C#, HTML/CSS)
Certification
Python Basics
For the successful completion of 70 hours of training in key digital skills at the BASIC level of digital competence proficiency.
Languages
Bulgarian
Native or Bilingual
English
Full Professional
Timeline
Bellboy
Landmark Hotel Plovdiv
05.2025 - 10.2025
Restaurant Waiter
Monti Restaurant
07.2023 - 09.2023
No Degree - Software Technologies And Design
Plovdiv University
High School Diploma -
High School of Mathematichs And Natural Sciences