Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
6
6
years of professional experience
Work History
Photographer
V photography
Immokalee, Fl
08.2020 - Current
Free lance photography
Set up lighting equipment and adjust camera settings to capture desired images.
Edit photos using Adobe Photoshop and other software applications.
Consult with clients to understand their needs and preferences for a photo shoot.
Advise on appropriate poses, props, and backgrounds for each shot taken.
Maintain photography equipment including cameras, lenses, lighting gear, tripods.
Research trends in photography styles to stay up-to-date with current technologies and practices.
Customer Service Office Manager
Certified Diesel Repair
Naples, Fl
07.2019 - 02.2020
Was responsible for handling all clerical office work
Making and receiving phone calls, faxing, entering data into computer, filing paperwork and orders
Provided customer service support to customers over the phone and in person.
Developed and implemented customer service policies and procedures in line with organizational objectives.
Ensured that all customer inquiries were answered promptly and professionally.
Performed administrative tasks such as maintaining filing systems, updating databases, preparing documents.
Medical business assistant
Immokalee Family Clinic LLC
Immokalee, Fl
10.2018 - 07.2019
Registering patients, checking insurances, filing paperwork, faxing and receiving faxes, handling mail, trusted key holder, making reminder calls, handling money
Organized and maintained company files and records, ensuring accuracy and confidentiality.
Answered incoming calls from customers in a professional manner to address inquiries or complaints.
Handled accounts payable and receivable tasks such as invoicing clients.
Managed the reception area by greeting visitors in a friendly manner.
Sorted mail daily before distributing it to appropriate personnel or departmental mailboxes.
Generated purchase orders for office supplies as needed.
Greeted visitors and answered phone calls to provide assistance and general information.
Answered phones and transferred callers to relevant departments and staff members.
Receptionist
Spherion Staffing Agency
Naples, Fl
Temp, answering phones, greeting and aiding clients, sorting and sending mail, responding to emails
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Business Owner/Photographer & Graphic Design at Photography By Aimee/Team Mom Photography & Spread the Word Yard CardsBusiness Owner/Photographer & Graphic Design at Photography By Aimee/Team Mom Photography & Spread the Word Yard Cards
Office Manager at Clive Palmer Photography and Framing (MSP School Photography)Office Manager at Clive Palmer Photography and Framing (MSP School Photography)