Summary
Overview
Work History
Education
Skills
Timeline
Generic

Venessa Anzualda

Weslaco,TX

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

6
6
years of professional experience

Work History

Photographer

V photography
Immokalee, Fl
08.2020 - Current
  • Free lance photography
  • Set up lighting equipment and adjust camera settings to capture desired images.
  • Edit photos using Adobe Photoshop and other software applications.
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Research trends in photography styles to stay up-to-date with current technologies and practices.

Customer Service Office Manager

Certified Diesel Repair
Naples, Fl
07.2019 - 02.2020
  • Was responsible for handling all clerical office work
  • Making and receiving phone calls, faxing, entering data into computer, filing paperwork and orders
  • Provided customer service support to customers over the phone and in person.
  • Developed and implemented customer service policies and procedures in line with organizational objectives.
  • Ensured that all customer inquiries were answered promptly and professionally.
  • Performed administrative tasks such as maintaining filing systems, updating databases, preparing documents.

Medical business assistant

Immokalee Family Clinic LLC
Immokalee, Fl
10.2018 - 07.2019
  • Registering patients, checking insurances, filing paperwork, faxing and receiving faxes, handling mail, trusted key holder, making reminder calls, handling money
  • Organized and maintained company files and records, ensuring accuracy and confidentiality.
  • Answered incoming calls from customers in a professional manner to address inquiries or complaints.
  • Handled accounts payable and receivable tasks such as invoicing clients.
  • Managed the reception area by greeting visitors in a friendly manner.
  • Sorted mail daily before distributing it to appropriate personnel or departmental mailboxes.
  • Generated purchase orders for office supplies as needed.
  • Greeted visitors and answered phone calls to provide assistance and general information.
  • Answered phones and transferred callers to relevant departments and staff members.

Receptionist

Spherion Staffing Agency
Naples, Fl
  • Temp, answering phones, greeting and aiding clients, sorting and sending mail, responding to emails
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Education

High school diploma -

Immokalee High School
Immokalee, FL
05.2002

Skills

  • Bi lingual
  • Quick learner
  • Computer savvy
  • Microsoft word
  • 55 wpm
  • Retouching and color correction
  • Photo editing
  • Client Relations
  • Adobe Photoshop
  • Client Communication
  • Administrative Support
  • Clerical Support
  • Scheduling
  • File Management
  • Office Management
  • Scheduling appointments
  • Multitasking and prioritization
  • Professional Demeanor
  • Time Management

Timeline

Photographer

V photography
08.2020 - Current

Customer Service Office Manager

Certified Diesel Repair
07.2019 - 02.2020

Medical business assistant

Immokalee Family Clinic LLC
10.2018 - 07.2019

Receptionist

Spherion Staffing Agency

High school diploma -

Immokalee High School
Venessa Anzualda