Venessa Garcia
Newark,CA
Summary
Accomplished , well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.
Overview
8
8
years of professional experience
Work History
SLS Program Director
Sentry Living Solutions
Oakland, CA
05.2022 - Current
- The overall direction of the SLS program.
- Maintain program budget, ensure POS contracts are renewed, and ensure completion of monthly program billing for SLS.
- Promote program/ agency services to the community, including the recruitment of new clients.
- Maintain positive relations with Regional Centers, School Districts, Housing Authority, IHSS, and other agencies and public entities as applicable.
- Work with the HR Manager to meet recruitment needs. Administer staff training within the program and throughout the agency, to further staff job knowledge and development of agency.
- Direct supervision, assessment, and training of SLS Personal Attendant's.
- Administer training within the SLS program , to further staff knowledge and development of agency.
- Adhere policies and procedures.
- Attend training pertaining to the field to further personal job development, knowledge.
- Facilitate communication with families, case managers and other as they apply to the organization and clientele.
- Oversee the development of support plans for clientele and ensure the principles of Person Centered Planning.
- Commitment to Excellence beyond ASPIRE CARF principles.
- Perform Assessments on new prospective clients as required. Perform ongoing assessment of current client’s abilities, needs choices, and adjust client’s support where appropriate, per the ID Team.
- Oversee Quality Assurance practices to ensure client satisfaction and program quality through the organization. Perform program evaluation/assessment as required.
- Design clients ISP with educational/ learning objectives to see the progress with collectible data.
- Attend clients and other meetings as required.
- Serve as an Administrative Team Member of the organization; serve on-call rotation every other weekend; participate in organization committees, events as required or assigned.
- Perform other related duties as assigned by the Chief Executive Officer.
SLS Manager
Sentry Living Solutions
Oakland , CA
03.2019 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Working 50% in office &50% in field
- On-call every other weekend
- Supervision and oversite on all client homes
- Training staff
- Assist with ISP, Budget AND Schedules
- Interviewing and Hiring new staff
- Onboarded new employees with training and new hire documentation.
- SIR reports
- Making sure my doctor books are up to date
- make schedules for each month
Caregiver
Daniel Garcia
Hayward, CA
07.2017 - 02.2019
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
Manager
Wingstop
Manteca, CA
03.2015 - 12.2017
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Approved regular payroll submissions for employees.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conduct weekly inventory
- Recorded inventory sales into organization's weekly income report.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
Associate Degree - Medical Assisting
Western Career College
San Leandro, CA07.2008
Skills
- Program Scheduling
- Instructing
- Service-Orientation
- Coordination
- Microsoft Excel
- Strategic Leadership
- Staff Hiring and Evaluations
- Administration Knowledge
- Active Learning
- Time Management
- Judgment and Decision-Making
- Professional Relationships
- Critical Thinking
Timeline
SLS Program Director
Sentry Living Solutions
05.2022 - Current
SLS Manager
Sentry Living Solutions
03.2019 - 05.2022
Caregiver
Daniel Garcia
07.2017 - 02.2019
Manager
Wingstop
03.2015 - 12.2017
Associate Degree - Medical Assisting
Western Career College
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