VENESSA PERKINS
Summary
With 15 years of diverse customer service experience, I have honed my skills in both face-to-face interactions and telephone communication. Throughout my career, I have worked in various industries ranging from fast food and warehousing to animal clinics. As a certified Veterinary Assistant, I completed nine months of full-time trade school and a month-long internship, solidifying my expertise in the field. Known for a goal-oriented and efficient approach, I thrive as a team player and take initiative to continuously learn and train colleagues. While dedicating the past seven years to being a stay-at-home mom of three, I actively volunteered for four years in children's ministry, where I contributed to teaching Biblical values, fostering performance, and creating a safe spiritual environment. My IMPACT Volunteering Training certification equipped me with the skills to build disciples for Christ and ensure children's well-being. Additionally, I recently obtained a certificate in Mental Health Coaching, furthering my ability to assist individuals in achieving their goals. Looking ahead, my personal aspiration is to pursue education and a career in Biblical Counseling, where I can help others find healing and restore their hearts.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sunday School Helper
Hope City Community Church
06.2024 - Current
- Work with team members and ministry leaders to ensure smooth transitions and carry out a safe, effective program
- Maintain a professional appearance and attitude while demonstrating a caring and respectful attitude
- Monitor child supervision and behavioral management to ensure safety and well-being
- Model Christian values and behaviors while providing spiritual support to children
- Lead activities, crafts, games, and songs that align with the current lesson
- Communicate effectively and efficiently with parents and team members
Children's Ministry Volunteer
Awana and Vacation Bible School
06.2023 - Current
- Teach and lead a weekly Biblical studies class, nurturing spiritual growth and learning.
- Assist children and team members with problem-solving, reading comprehension, lessons, and outdoor activities.
- Prioritize creating a safe environment that encourages both physical well-being and spiritual development.
- Provide spiritual guidance and support, encouraging faith development and answering questions about faith.
- Maintain open and effective communication with parents, providing updates, addressing concerns, and answering questions.
Independent Consultant
Paparazzi Accessories
07.2020 - 07.2024
- Started and ran a business selling accessories for men, women, and children
- Hosted live sales events to showcase jewelry and boost sales and brand awareness
- Built strong relationships with clients by reaching out to both current and new customers, offering personalized service
- Used social media to promote products, hold live sales, and engage with customers through weekly videos and posts
- Managed inventory, ordered products, and developed sales strategies to increase revenue
- Took part in training and mentorship to improve sales skills, product knowledge, and online presence
Sunday School Helper
Dupont Champion Centre
01.2020 - 01.2022
- Teach Biblical values, performance, and foster an environment that promotes safety and spiritual growth
- Assist children ranging from six months to eleven years old, supporting to meet their moldable needs
- Participated in Vacation Bible School for two consecutive years, contributing to the planning and execution of activities
Veterinary Assistant
Double Churches Animal Clinic
02.2016 - 05.2017
- Assisted Veterinarian in medical examination rooms, surgery rooms, and medical procedures, ensuring equipment was sterilized and properly prepared
- Provided animal restraint during procedures and administered medications as directed by the Veterinarian
- Educated clients on animal care, preventative care, nutrition, and explained treatment plans for their pets
- Assisted in surgical procedures, ensuring the surgery room and equipment were sterilized, and monitored patients under anesthesia
- Provided post-operative care and assisted in recovery of animals after surgery
- Opened the clinic, greeted patients for surgery, and handled appointment scheduling, cancellations, and reminders via phone calls
- Collected samples including blood, fecal, and urine samples for diagnostic testing
- Assisted in diagnostic tests such as radiographs, fecal samples, urinalysis, ear samples, and skin samples
- Maintained up-to-date medical records for patients and ensured accuracy in documentation
- Managed inventory by monitoring stock levels, logging low items, and coordinating replenishment
- Logged controlled substances and maintained accurate records under the supervision of the Veterinarian
Veterinary Assistant
Banfield Pet Hospital
11.2012 - 11.2015
- Assisted in sanitation and cleaning of the facility to ensure a safe and hygienic environment for animals
- Provided basic animal care, including feeding and monitoring animal behavior
- Assisted Veterinarian in medical examination rooms, surgery rooms, and various medical procedures, ensuring all equipment was sterilized and prepared
- Provided animal restraint, administered medications, and assisted in medical treatments as directed by the Veterinarian
- Educated clients on animal care, preventative care, nutrition, and explained treatment plans for pets
- Assisted in surgical procedures, ensuring the surgery room and equipment were sterilized, and monitored patients under anesthesia
- Provided post-operative care, ensuring the recovery and well-being of animals after surgery
- Managed appointment scheduling, cancellations, and reminders, answering client calls and providing excellent customer service
- Collected diagnostic samples, including blood, fecal, and urine (free catch) samples for testing
- Maintained accurate and up-to-date medical records for each patient
- Managed inventory checks, logging low stock items, and coordinated replenishment of supplies
- Logged controlled substances under the supervision of the Veterinarian to ensure proper documentation and compliance
Crew Member
McDonald's
01.2012 - 11.2012
- Greeted customers, took orders, and processed payments, ensuring a positive customer experience
- Worked in the fry department, preparing food efficiently while maintaining high-quality standards
- Operated the drive-thru, taking orders and assembling tableware for the following day's service
- Maintained cleanliness and sanitation throughout the facility to ensure a safe and hygienic environment
- Collaborated effectively with team members to promote a positive atmosphere and improve efficiency
- Participated in training sessions to stay updated with company policies and procedures, enhancing skills and knowledge
- Handled customer complaints professionally, ensuring customer satisfaction and resolving issues promptly
- Assisted in inventory management, tracking stock levels, and helping with restocking as needed
Warehouse Associate
Snapware
01.2011 - 11.2011
- Unloaded and wrapped pallets, ensuring they were cleared for the next shipment.
- Certified to operate forklifts, pallet jacks, and cherry pickers for efficient material handling.
- Stocked and organized shelves safely and efficiently, maintaining a well-organized warehouse environment.
- Assisted in annual inventory checks to ensure the accuracy and quality of items.
- Processed and received shipments, ensuring timely and accurate delivery of goods.
- Maintained a clean and organized facility, following safety protocols and reporting hazards.
- Gained experience in packing and shipping items, ensuring proper packaging and timely dispatch.
- Assisted in inventory management, tracking stock levels, and helping with restocking as needed
Education
Some College - Veterinary Technician
Penn Foster
05.2017
Certified Veterinary Assistant -
Westech College
Rancho Cucamonga, CA11.2012
Skills
- Dependability
- Reliable
- Customer service
- Multitasking
- Organization
- Adaptability and flexibility
- Time and Task management
- Verbal and written communication
- Certified Veterinary Assistant
- Cleaning and sanitation
- Willingness to learn
- Teamwork and collaboration
Certification
Certified Veterinary Assistant
Languages
English
Interests
I have a passion for reading faith-based, self-help, cook books, and spiritual growth books, which contribute to my personal development and spiritual journey I enjoy crocheting a variety of items, including animals, dolls, Bible book covers, pen holders, and coasters, constantly challenging myself to create new and unique pieces Additionally, I love experimenting with new recipes and cooking meals for my family In my free time, I appreciate being outdoors, caring for my own animals, gardening, and taking walks with my loved ones My heart has grown for helping those in need and supporting individuals who are hurting Currently, I am pursuing mental health coaching classes to further develop my skills and knowledge in providing effective support and guidance to others in challenging times Above all, my most important interest is nurturing and loving my family
Timeline
Sunday School Helper
Hope City Community Church
06.2024 - Current
Children's Ministry Volunteer
Awana and Vacation Bible School
06.2023 - Current
Independent Consultant
Paparazzi Accessories
07.2020 - 07.2024
Sunday School Helper
Dupont Champion Centre
01.2020 - 01.2022
Veterinary Assistant
Double Churches Animal Clinic
02.2016 - 05.2017
Veterinary Assistant
Banfield Pet Hospital
11.2012 - 11.2015
Crew Member
McDonald's
01.2012 - 11.2012
Warehouse Associate
Snapware
01.2011 - 11.2011
Some College - Veterinary Technician
Penn Foster
Certified Veterinary Assistant -
Westech College
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