Venessa Pinnock

Handling client files and applications for 14 advisors. Weekly meetings advising of current status of clients. Making internal and external phone calls. Organize office meetings and activities. Help new advisors meet individual goals and bonuses.

Handle internal and external phone calls for members and with members. Handle member claims and provide benefit information. Operate multiple screens and programs. Handle member disputes and complaints.

Monitored different alarm systems for customers across the country and dispatched authorities. Handled multiple screens and calls while waiting to make sure customers were safe.

Take food and drink orders from residents. Wait on tables.

As the Supervisor/ Hostess- create daily schedule. Watch over staff of 15. Greet residents and seat them. Keep track of who did come to eat and have room checks done if needed. Keep dining room in order and resolve any issues that may arise. Communicate with chefs and other directors in building for events. Make sure staff has fully cleaned up and complete check list before locking up.

Greet park guest and offer photo tobe taking throughout park.

Work cashier and sell photos to guest who wanted to purchase them. Count money in cash register before leaving for the day.