Summary
Overview
Work History
Education
Skills
Timeline
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Venessa Rojas

Davenport,FL

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Overview

3
3
years of professional experience

Work History

Local Operations Manager

Vacasa
Davenport, FL
09.2023 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Oversaw financial management, budget management, accounting and payroll activities.

Runner

Vacasa, LLC
Davenport, FL
03.2023 - 09.2023
  • Greeted customers and provided excellent customer service.
  • Organized the storeroom to ensure a safe working environment.
  • Delivered goods, documents, and parcels to clients in a timely manner.
  • Loaded and unloaded vehicles with merchandise for delivery or pickup.
  • Assisted in stocking shelves with inventory as needed.
  • Ensured all safety protocols were followed while loading and unloading items from vehicles.
  • Communicated regularly with supervisors regarding any issues that arose during deliveries.

Road Test Examiner

All Florida Safety Institute
02.2022 - 06.2022
  • Conducted tests to assess the knowledge and skills of examinees.
  • Reviewed applications for accuracy and completeness.
  • Ensured that all tests were administered in accordance with applicable regulations and standards.
  • Monitored examinee behavior during testing sessions to ensure adherence to testing protocols.
  • Analyzed data from tests to identify areas of improvement or potential problems with the exam process.
  • Administered exams according to established guidelines and procedures.

Education

High School Diploma -

New York Harbor School
06.2011

Skills

  • Health and safety compliance
  • Management
  • Budgeting and cost control
  • Contract review and recommendations
  • Quality assurance and control
  • Policies and procedures implementation
  • Multi-unit operations management
  • Budgeting and forecasting

Timeline

Local Operations Manager

Vacasa
09.2023 - Current

Runner

Vacasa, LLC
03.2023 - 09.2023

Road Test Examiner

All Florida Safety Institute
02.2022 - 06.2022

High School Diploma -

New York Harbor School

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Venessa Rojas