Venessa Soto
Mt. Vernon,NY
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Restaurant Team Leader
Just Salad
New York, NY
02.2024 - Current
- Worked Closely With Managers And Team Members To Ensure The Best Possible Guest Service Is Provided
- Delivering Genuine Guest Service
- Responsible for Recruiting, Hiring, Training
- Ensuring Company Training Tools Are Being Used Properly By Team Members And Hourly Managers
- Managed Sales Forecast, Labor, Cost Of Goods To Have The Greatest Financial Outcome On My P & L
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Ensured compliance with all relevant regulations, maintaining up-to-date knowledge of industry standards and best practices.
- Coordinated timely completion of projects by effectively managing competing priorities within the team framework.
- Provided courteous, friendly and expeditious service to customers and associates and modeled teamwork and collaboration for employees.
- Exceeded sales targets consistently with strategic planning and focused execution of marketing initiatives.
- Fostered a culture of continuous improvement by encouraging innovation and open communication among team members.
Training General Manager
Cava Grill
New York, NY
07.2017 - 02.2024
- Worked closely with managers and team members to ensure the best possible guest service is provided
- Delivering genuine Guest service by executing guest commitments
- Recruiting, hiring, training, and conducting performance evaluations of team members and hourly managers on a consistent basis
- Ensuring company training tools are being used properly by team members and hourly managers
- Managed sales forecast, labor, Cost of goods to have the greatest financial outcome on my P & L
- Train and develop internal promotions to the next possible level
Assistant Manager
Potbelly
New York, NY
06.2015 - 06.2017
- Worked Closely With Managers And Team Members To Ensure The Best Possible Guest Service Is Provided
- Delivering Genuine Guest Service
- Responsible for Recruiting, Hiring, Training
- Ensuring Company Training Tools Are Being Used Properly By Team Members And Hourly Managers
- Managed Sales Forecast, Labor, Cost Of Goods To Have The Greatest Financial Outcome On My P & L
- Assisted GM with scheduling and Inventory Counts
- Helped grow catering business at location
Education
liberal Arts -
BORICUA COLLEGE
New York, NY06.2016
Skills
- Critical Thinker
- Spanish Speaking
- Operational Efficiency
- Teamwork and Collaboration
- Team motivation
- Attention to Detail
- People Management
- Coaching and Mentoring
- Overseeing Daily Activities
- Safety
- Staff Training
Certification
Food Handlers Certification
References
References available upon request
Timeline
Senior Restaurant Team Leader
Just Salad
02.2024 - Current
Training General Manager
Cava Grill
07.2017 - 02.2024
Assistant Manager
Potbelly
06.2015 - 06.2017
liberal Arts -
BORICUA COLLEGE