VENESSA TOLEDO
Tye,TX
Summary
Detail Oriented and analytical minded Senior technician with 5 years of experience and a proven track record in data management, typing accuracy and exceptional attention to detail. Proficient in data entry, Microsoft Excel, calculations and capable of handling large volumes of information efficiently. Adept at problem solving and maintaining data integrity and confidentiality whilst meeting deadlines. Eager to contribute to a fast-paced team environment to uphold data-driven solutions and business efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy verification technician
Allivet Pet Pharmacy by Tractor Supply Co.
remote
05.2025 - Current
- Collaborated with team members to identify and resolve technical issues, enhancing workflow effectiveness.
- Developed standard operating procedures for routine tasks, promoting consistency across the technician team.
- Maintained a high level of productivity with accurate typing skills and attention to detail.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained in several different queues to ensure coverage is maintained.
SENIOR PHARMACY TECHNICIAN
Walgreens
Forney, TEXAS
11.2020 - 05.2025
- Demonstrated efficient management in entering large volumes of data with accuracy.
- Assisted in generating reports for medication usage, claims and compliance audits.
- Proficient in Microsoft Excel as well as proprietary software applications.
- Collaborated with team members to meet deadlines and maintain workflow efficiency.
- Ensured all pharmacy records were organized and up to date for inspections.
- Utilized communication to resolve data discrepancies between insurances and providers.
- Developed proficiency in accurate dispensing and patient care by collaborating with pharmacist and team members.
- Performed daily high speed data entry for incoming prescriptions and inventory records.
- Oversaw and assisted team members in data entry accuracy and workflow efficiency.
- Organized and maintained digital and physical records for easy retrieval.
- Aided with medical billing processes by gathering required documentation from patients for submission to health insurance companies.
- Processed and submitted insurance claims, troubleshooted billing issues and ensured timely reimbursements.
- Managed inventory records, tracked stock levels and ordered supplies as needed.
Skills
- Confidentiality and Ethics
- Complex equipment
- Data Entry and Analytics
- Data Validation and Cleaning
- Strategic Planning
- Knowledge of data formatting
- Creative problem solving
- Attention to Detail
- Communication Tools
- Typing speed and Accuracy
- Proficiency in Excel
Certification
- Certified pharmacy technician license
- HIPAA Certification
- CPR license
Awards
- Certificate of Nomination: Courageous Customer Care of 2024
- Employee of the Month of July 2024
Timeline
Pharmacy verification technician
Allivet Pet Pharmacy by Tractor Supply Co.
05.2025 - Current
SENIOR PHARMACY TECHNICIAN
Walgreens
11.2020 - 05.2025