Venessa Malini Tomlin
Orlando,FL
Summary
Inspective Residential Appraiser prepares appraisals and other consulting reports that aid clients with decision-making. Strong analytics, organizational, and communication skills. Works independently and makes quality decisions while prioritizing workload to meet deadlines. Well-organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Senior Review Appraiser
Stewart Valuation Intelligence / ProTeck Valuation
02.2012 - Current
- Exceeding daily production, while maintaining high quality reviews and completing various evaluation report types.
- Quickly adapting to new client requirements and changes to the clients' VOGs, while applying those changes to daily tasks, improving efficiency and productivity.
- Adhering to client expectations during the review and revision process, while maintaining SLAs.
- Collaborating with Vendor panel to complete a thorough review/revision process for all report types, while taking opportunities to provide product training for future assignments.
- Participant in monthly and annual audit reviews with our nationally recognized clients.
- Independent remote team member, who is an avid contributor during team meetings and company wide programs.
Quality Control Reviewer and Trainer
LSI-LPS Applied Analytics
02.2009 - 01.2012
- Evaluated and completed BPO and Field Expert Reports for nationally recognized banking and mortgage clients, while maintaining daily maximum production and SLA.
- Responsible for developing and maintaining quality assurance procedural documents.
- Facilitated communication with vendors on all aspects of the reports in a professional manner, while providing regular updates to leadership team on quality metrics.
- Responsible for training new vendors and reviewers, as well as providing professional development for in-house staff reviewers on valuation products to maintain high quality reports and research.
In-House Residential Appraiser
Bank Of America, Home Loans
05.2003 - 11.2008
- Inspected and assessed all residential appraisal assignments, including SFR, Multi-Family, Condo, Co-Op, Manufactured Homes, Vacant Land, Desktops, AVM's, BPO's, Review Appraisals, Rent Schedules, and Reconsideration of Values. The process included: Inspection of properties first-hand, collected measurements, and reviewed historical documents to complete thorough evaluations. Took photographs of the interior and exterior of buildings to properly document features and conditions. Performed appraisals in line with federal requirements and USPAP guidelines.
- Maintained daily communication regarding the status of files through Appraisal Port, while prioritizing daily work schedule for maximum productivity in areas of assignment acceptance, customer contact, research, follow-up communication, field inspection, and completion of appraisal assignments.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Stayed updated on market trends for local areas and similar property types.
- Maintained current understanding of lender requirements and documentation guidelines.
Office Manager /Staff Appraiser
Connor Appraisals / Quality Appraisals
10.1998 - 05.2001
- Created marketing programs for both Quality Appraisals (Residential Division) and Connor Appraisal Services (Commercial Division) which increased revenue consecutively for 3 years by 67%.
- Developed HUD Property Program for the inspection of FHA/HUD properties to be sure all requirements were meet before arranging for FHA/HUD inspections.
- Processed all incoming assignments and assisted with research and completion of all completed assignments, while maintaining daily communication with clients and staff appraisers.
- Performed appraisals in line with federal requirements and USPAP guidelines.
Education
Education And Training
Skills
- Proficient with Microsoft Word, Excel
- Nationwide Review Appraisal Experience
- Exceptional research abilities and data analysis
- Effective communicator and problem solver
- Experienced with ACI, A la Mode, Value Link, Appraisal Port, Bradford Technologies, RealQuest, Stellar MLS
- Remote worker with proven track record for over 15 years
- Ability to work under pressure, while remaining highly professional
- Independent worker, while being a team player
Accomplishments
- Well experienced in all residential valuation products
- Senior reviewer for nationwide appraisal assignments
- Assisted with growing vendor list in 50 states.
- Supervised team of 12 staff members.
Additional Information
- Florida State Certified Residential Appraiser License Number: RD6554
Timeline
Senior Review Appraiser
Stewart Valuation Intelligence / ProTeck Valuation
02.2012 - Current
Quality Control Reviewer and Trainer
LSI-LPS Applied Analytics
02.2009 - 01.2012
In-House Residential Appraiser
Bank Of America, Home Loans
05.2003 - 11.2008
Office Manager /Staff Appraiser
Connor Appraisals / Quality Appraisals
10.1998 - 05.2001
Education And Training
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