Venetta Mackewice
Clearwater,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Human Resource/Office Manager
Aspire Home Care
Clearwater, FL
07.2016 - Current
- Manage daily operations within Home Healthcare by supporting continuous delivery of excellent services and care
- Foster positive employee attitudes toward organizational objectives through effective orientations and town hall meeting systems
- Ensure training credentials and regulatory compliance for over 150 personnel
- Ensured the implementation of company policies and procedures in accordance with labor regulations.
- Managed recruitment process from job postings to interviewing candidates to making offers of employment.
- Plan and executed successful corporate meetings
- Execute strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties
Clinical Assistant
Ascentia Home Health
Clearwater, FL
03.2012 - 04.2013
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company's management team
- Interacted closely with office staff, nurses and patients and used effective interpersonal, active listening and communication skills
- Updated reports and daily logs for management use and permanent files
- Verified prices and computed totals to complete accurate invoices
- Checked accuracy and integrity of system information and located missing details
- Ensured that all clinical staff calendars were immediately updated with changes by inputting data into home health software system
Front Desk Receptionist
Bay Dermatology
Largo , FL
02.2011 - 03.2012
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Addressed, documented, and responded to incoming and outgoing calls and correspondence
- Managed physician calendar, including scheduling patient appointments and procedures
- Called patients to schedule appointments, consistently double-checking information and availability
- Kept reception area clean and organized to offer positive first impression to every visitor
- Personally addressed and welcomed hundreds of patients to medical practice per day, improving overall customer service and engagement
Education
Educational Opportunity Center
Troy, NY2001
Skills
- Professional demeanor
- Self-directed
- Technologically savvy
- Conflict resolution
- Superior communication skills
- Adaptive team player
- Senior leadership support
- Administrative skills
- Employee Relations
- Staff Management
Timeline
Human Resource/Office Manager
Aspire Home Care
07.2016 - Current
Clinical Assistant
Ascentia Home Health
03.2012 - 04.2013
Front Desk Receptionist
Bay Dermatology
02.2011 - 03.2012
Educational Opportunity Center
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