Venice Luna
Wylie,TX
Summary
Driven employee with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Kwik Kar Lube & Auto Repair
08.2021 - 12.2022
- I was the face of the company, had great customer service skills, and remained professional.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Staffing Manager
Ascend Staffing
- Performed sourcing, interviewing, negotiations and hiring.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Coordinated technical training and personal development classes for staff members.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
High school diploma - undefined
Wylie High School
Wylie, TXSkills
- Communications Management
- Human Resources Department Processes
- Staffing Processes
- Customer Service
- Company Leadership
- Office Administration
- Answer Telephone Calls
- Staff Recruiting
- Manage Files
- Telephone Etiquette
- Productivity Standards
- Revenue Quotas
- Communicating with Clients
- Administrative and Office Support
- Office Supplies and Inventory
- Understanding Customer Needs
- High-Volume Environments
- Calm and Professional Under Pressure
- Organizational Systems
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Kwik Kar Lube & Auto Repair
08.2021 - 12.2022
Staffing Manager
Ascend Staffing
High school diploma - undefined
Wylie High School
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