Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Venice Luna

Wylie,TX

Summary

Driven employee with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Kwik Kar Lube & Auto Repair
08.2021 - 12.2022


  • I was the face of the company, had great customer service skills, and remained professional.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Staffing Manager

Ascend Staffing
  • Performed sourcing, interviewing, negotiations and hiring.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Coordinated technical training and personal development classes for staff members.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Education

High school diploma - undefined

Wylie High School
Wylie, TX

Skills

  • Communications Management
  • Human Resources Department Processes
  • Staffing Processes
  • Customer Service
  • Company Leadership
  • Office Administration
  • Answer Telephone Calls
  • Staff Recruiting
  • Manage Files
  • Telephone Etiquette
  • Productivity Standards
  • Revenue Quotas
  • Communicating with Clients
  • Administrative and Office Support
  • Office Supplies and Inventory
  • Understanding Customer Needs
  • High-Volume Environments
  • Calm and Professional Under Pressure
  • Organizational Systems
  • Microsoft Office

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Kwik Kar Lube & Auto Repair
08.2021 - 12.2022

Staffing Manager

Ascend Staffing

High school diploma - undefined

Wylie High School

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Venice Luna