Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Venice Walker

Troy,MI

Summary

Dedicated worker with 3 years in the Customer Service industry with personal experience in care-giving dedicated to level up the quality of care I provide from customer to patient. Proven ability to establish and maintain excellent communication and relationships with individuals. Passionate about being an integral part of a medical center's success, and thus contributing to the excellent care of those in need. Bilingual, hardworking, and ready to join my next team.

Overview

2
2
years of professional experience

Work History

Senior Caregiver

Private Family Client
Birmingham, MI
01.2022 - 07.2022
  • Assisted patient with all daily tasks including personal care needs bathing, using the toilet, grooming and exercise.
  • Checking patient vitals (BT, BP, HR, RR and 02) on a scheduled routine and creating a report on the patients throughout the day.
  • Medication management giving the patient their medication at a timely manner and in the most comfortable way possible.
  • Food preparation cooking meals accordingly to patients diet as well as feeding the patient.
  • Most importantly, companionship providing emotional support by connecting with the patient on a deeper level.

Cashier/Pharmacy Technician Trainee

CVS Pharmacy
Sterling Heights, MI
08.2022 - 04.2023
  • Accurately performed cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintained the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supported opening and closing store activities, when needed
  • Provided customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisted pharmacy personnel when needed, including assisting the pharmacy as part of opportunities for growth and career development.

Guest Advocate

Target
Madison Heights, MI
08.2022 - 04.2024
  • Provided assistance to guest with purchases and returns including self-checkout purchases.
  • Helped guest with inquiries, locating items, and navigation throughout the store.
  • Introduced promotions and deals and helped with rewards program sign-up.
  • Troubleshooting any technical issues with registers scanners and any front-end devices.
  • Assigned Cash Office handler includes operating G4S machinery and systems to count daily cash.

Server

Osaka Japanese steakhouse
Clawson, MI
12.2022 - Current
  • Greeting and accommodating customers, taking orders, up-selling, and giving out recommendations.
  • Booked reservations and strategic seating of guest to maximize service.
  • Communicating with customers with any questions and complaints and also the kitchen to accommodate any allergies and preferences.
  • Serving food and drinks insuring customer satisfaction throughout the dining experience.
  • Cleaning tables, kitchen, and server stations thoroughly maintaining cleanliness throughout the entire restaurant.

Education

Some College (No Degree) - Prequistes For Medical Coding

Macomb Community College
Warren, MI
11-2022

High School Diploma -

King's College of The Philippines-Bambang
Bambang, Nueva Vizcaya, Philippines
07-2021

Skills

  • Compassionate Care
  • Schedule Management
  • Deposit Preparation
  • Ability to work under pressure
  • Customer Service
  • Communication skills
  • Microsoft Office
  • Introductory understanding of CPT, ICD-10-PCS, ICD-10-CM, and HCPCS

Languages

English
Native/ Bilingual
Filipino
Native/ Bilingual
Ilocano
Limited
Korean
Elementary

References

References available upon request.

Timeline

Server

Osaka Japanese steakhouse
12.2022 - Current

Cashier/Pharmacy Technician Trainee

CVS Pharmacy
08.2022 - 04.2023

Guest Advocate

Target
08.2022 - 04.2024

Senior Caregiver

Private Family Client
01.2022 - 07.2022

Some College (No Degree) - Prequistes For Medical Coding

Macomb Community College

High School Diploma -

King's College of The Philippines-Bambang

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Venice Walker